Sounds
Sounds can be found under Features Advanced - Sounds.
Sounds is a great way to upload WAV sound files, so they are easily accessible when creating IVRs, Hunt Groups, Numbers, Mailboxes, or anything else that may require an uploaded greeting or message. It is very simple to use.
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Sound settings Name Give the file a name so it’s easy to understand its contents. Description Add more details here if need be. *.wav file to upload Choose the file button. This will allow you to search for music on your device and upload it to the system. (keep in mind it needs to be in the format of 16 Bit, Mono, 8kHz) Create your own audio file.
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Once you have the recordings uploaded, you can select them in any section requiring a sound file.
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Create your own audio file. This option will take you to the TTS service so you can produce your own voice recording file. |
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Call to Record Dialling out to a Telephone extension or external number to record a greeting is possible. This is a great way to set up a system first with some temporary messages so you can get a feel for how the service you are creating works. |
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Once you have saved the greeting, the recording will be given a generic date and time file number. You can then click on the recording and change this to something that makes more sense. |
