CDR Download

CDR Download can be found under Reports - CDR Download.

CDR (Call Data Records) are the full record of calls made by this customer. This is generally used to export CDRs into a CSV format ready for import into a billing system.

CDR preferences

CDR frequency
You can select daily, weekly or monthly. You can even select all three if you wish.
Split CDR file - in/outbound/internal with/without recording
You can split the files up to make it easier to rate the calls.
Destination email
This is the email address to which the CDRs will be emailed.
FTP enabled
If enabled, you can set FTP or SFTP details for where you would like the files sent via FTP.

Customer

You can select all the customers CDR’s or just your own account.