References
Listed below is all the known content in the system that links to this item.
Feature Codes
Feature Codes can be found under Features - Feature Codes. Feature Codes work similarly to Numbe...
Hunt Groups - Advanced Settings
A Hunt Group is used to call more than one telephone extension. There can be different levels in ...
IVR Menus
IVR Menu stands for Integrated Voice Response Menu. The telephone system sends a message, and the...
Text-to-Speech TTS service
Text-to-speech allows the creation of sound files using computer-generated voices to read out you...
Music On Hold
This feature is found under Features Advanced and is used for uploading Music On Hold for the sys...
Pattern Menus
Found under Features Advanced Pattern Menus, customers can dial through the system using this ser...
Queues
Queues are a great way to control high volumes of calls around an office where' agents' are avail...
Mailboxes
Mailboxes can be found under Features—Messages—All Mailboxes. Here, you can see the available mai...
Numbers - Advanced Settings
Setting up public telephone numbers so that anyone worldwide can contact you is a perfect way to ...
Route Calls To - Default Destinations Options (including dial features)
Whenever you see the ‘Route calls to’ or Destinations in IVRs, please note that there are always ...