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Reports

Reports are listed in alphabetical order as per the portal

Active Calls

Active calls can be found under Reports - Active calls. Active calls give you an overview of cal...

Analytics

Analytics can be found under Reports - Analytics. Analytics is a great way of finding detailed r...

Audit Log

Audit log can be found under Reports - Audit Log. This log gives information about changes that h...

Call History

Call history is available under Reports—Call History. This report provides detailed information a...

Call Surcharges

Call Surcharges can be found on the left-hand side under reports, then Call Surcharges. Call S...

CDR Download

CDR Download can be found under Reports - CDR Download. CDR (Call Data Records) are the full rec...

Commerce

Commerce for reports can be found under Reports - Commerce. Depending on the amount of dat...

Customer E999

This section will help you see what customers you have that are missing vital information about...

Customers - PAI

Re-write the CLI to remove surcharge costs on diversion/transfer, plus international CLI display ...

Extensions

Extensions for reports can be found under Reports - Extensions Registration Status You can se...

Invoices

Invoices can be found under Reports - Invoice. When you enter this screen, you can select the ...

People

People reports can be found under Reports - People. You can select the type of role you woul...

Queue Agent History

Queue Agent History can be found under Reports - Queue Agent History. A history report can show ...

Top Lists

Top Lists can be found under Reports - Top Lists. These reports will give you a grouped idea of ...

Transactions

Transactions can be found under Reports—Transactions. These are all the one-off and monthly servi...

View Rate Plan

View rate plan can be found under Reports - View Rate Plan. This will allow you to see exactly w...

Widget Wallboards

Widget Wallboards can be found under Reports - Widget Wallboards. Here, you can build a customis...