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Alphabetical & Unsorted list
You can move your icons around by using alphabetical sorting. You can choose A ...
Handset Actions
You can enable and disable handpiece actions using simple settings on the system setup pa...
Adding User Statuses
To help others understand your current availability within the operation of the phone s...
Video calling enabling
You can enable and disable video calling using the settings on the system setup page....
Security Settings
To provide some extra security for the use of your handset. It is possible to restrict ...
Call Waiting Options
Call waiting is a selectable option that allows more calls to be delivered to the dev...
Incoming Call Notification
Incoming call notification works in the same way as all notifications on any Android devi...
Notifications
Notifications can be found on the left-hand side of the screen and is indicated by the icon of a ...
Troubleshooting
1. If you encounter the error message below when logging into MobeX 4Teams desktop, ple...
Setting up MobeX inside Microsoft Teams
How to find MobeX 4Teams Open Microsoft Teams and go to the App marketplace. Search in...
Connecting your MobeX account to the device
After completing your Google account details, you will also need to enter your MobeX login creden...
First Time use set up process
As this is an Android device, you will need to complete a first-time setup process. F...
Placing a call on Hold
Hold a Call When you have either made or received a call. You can p...
Handpiece Replace or missing
Because the MobeX Touch uses a wireless Bluetooth connection for the handpiece, you can move arou...
Call Back When Free
If a team member is on the phone, the handset icon by the side of their picture indicates t...
Last Number Redial
Up to 30 numbers can be saved in your Last Number Redial list (LNR). You can access this ...
User Guides
User Guides can be found under documentation on the left-hand side of the portal. E...
Documentation in the portal
The Documentation tab is located on the left-hand side of the screen. There are 3 sections contai...
Installation and Set up
Once the MobeX service has been activated in the portal you will receive a text message from Mobe...
Operating the Voicemail System
To log in to the Voicemail system (VM) from any device/ extension, you can dial the default featu...