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Handset Actions

You can enable and disable handpiece actions using simple settings on the system setup page. Click on your picture avatar.

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This will open the following settings dropdown menu.

 

Select the System Settings option.

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This will then open the whole system settings page.

You will find the handset actions with the following choices.

 

  • Answer the call when picking up the handset.
  • End a call when putting the handset back on the hook.
  • Initiate the voice call using the number entered when removing the handset from the hook.
  • Start a call from contact details.

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If you pick up the handpiece while a voice or video call is ringing in, you will answer the inbound call.

  • Answer the call when picking up the handset.

If you place the handpiece back on the base, the current call will end.

  • End a call when putting the handset back on the hook.

If you have entered a number in the dial pad, you can pick up the handset to initiate the outbound call.

  • Initiate the voice call using the number entered when removing the handset from the hook.

If you have a contact open and press the dial key next to the selected number, it will initiate the outbound call.

  • Start a call from contact details.