Skip to main content

Recently Updated Pages

Direct Voicemail

MobeX + Mobile Voice Calling and in call features

To direct a call or leave a message directly to someones voicemail box. First, click on...

Updated 9 months ago by Administrator

Bubble CRM integration

Portal Feature Guide Partners Only

Under commerce, customer, find the customer you wish to add the Bubble service to.   ...

Updated 9 months ago by Administrator

DTMF Dialpad - used for dialing options whilst on a call

MobeX UC Desktop App Voice Call Control

DTMF Tones Opening the keypad during a call lets you send DTMF tones, which are helpful ...

Updated 9 months ago by Administrator

DTMF Dialpad - used for dialing options whilst on a call

MobeX Web Client Voice Call Control

DTMF Tones Opening the keypad during a call lets you send DTMF tones, which are helpful ...

Updated 9 months ago by Administrator

Extensions - Bulk Change

Portal Feature Guide Features

  Bulk Change   At the bottom of the main Extensions page, you will find the option ...

Updated 9 months ago by Administrator

Numbers - Bulk Change

Portal Feature Guide Features

Bulk Changes At the top level, you can see an overview of the numbers you have already allocated...

Updated 9 months ago by Administrator

WhateX

Portal Feature Guide Features Advanced

WhateX This service works with our WhateX application. A separate WhateX contract is required to...

Updated 10 months ago by Laura

Call history

MobeX + Mobile User features

Call History   The call history icon is located at the bottom of the screen.   You...

Updated 10 months ago by Administrator

MobeX+ Settings

MobeX + Mobile Installation

MobeX+ Settings page When you press your avatar (Profile picture), you will be taken to ...

Updated 10 months ago by Administrator

Group Hold

MobeX + Mobile Voice Calling and in call features

Group Hold is a great way to move calls between extensions without transferring the call. ...

Updated 10 months ago by Administrator

Setting your Caller ID

MobeX + Mobile Voice Calling and in call features

If your user permissions allow, you can change your caller ID When you are using the mai...

Updated 10 months ago by Administrator

Conferencing

MobeX UC Desktop App Conferencing suite

Conferencing with multiple people is easy in MobeX Web. You can even invite external participants...

Updated 10 months ago by Administrator

Call Hold

MobeX Web Client Voice Call Control

Holding Calls         If you press the 'Hold' button, the current caller will be p...

Updated 10 months ago by Administrator

Call Mute

MobeX Web Client Voice Call Control

Call Mute While on a call, you can mute or unmute your microphone. Muting prevents the o...

Updated 10 months ago by Administrator

Call Answer

MobeX Web Client Voice Call Control

Answering an inbound call When receiving an inbound call, you can answer it in two ways:...

Updated 10 months ago by Administrator

Group Hold

MobeX Web Client Voice Call Control

Group Holding If Group holding has been enabled on the telephone portal for you (speak to ...

Updated 10 months ago by Administrator

In call Cloud Phonebook update or entry

MobeX Web Client Voice Call Control

Cloud Phonebook update whilst in a call It is also possible to update the cloud phoneboo...

Updated 10 months ago by Administrator

3 Way conference

MobeX Web Client Voice Call Control

Conference calling (3-way) Whilst in a call with another party. You can create a d...

Updated 10 months ago by Administrator

Dial pad

MobeX Web Client Voice Call Control

The dial pad is used for call control and to enter new numbers that may not appear on you...

Updated 10 months ago by Administrator

Call Transfer

MobeX Web Client Voice Call Control

Call Transfer You can transfer a call to another party in several ways. You can even tra...

Updated 10 months ago by Administrator