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Up to 30 numbers can be saved in your Last Number Redial list (LNR). You can access this ...

If a team member is on the phone, the handset icon by the side of their picture indicates t...

Because the MobeX Touch uses a wireless Bluetooth connection for the handpiece, you can move arou...

  Hold a Call When you have either made or received a call.  You can p...

User Guides can be found under documentation on the left-hand side of the portal.   E...

The Documentation tab is located on the left-hand side of the screen. There are 3 sections contai...

The Telephone Preference Service is a list of numbers held by DMA (Data & Marketing Association)....

Time and date routes can be found on Features—Times and Dates. This can automate some system chan...

Text-to-speech allows the creation of sound files using computer-generated voices to read out you...

Speed Dial can be found on the menu under Features - Speed Dials. This is to share speed dials be...

Queues are a great way to control high volumes of calls around an office where' agents' are avail...

Pickup groups can be found in the menu under Features - Pickup Groups. Pickup Groups are used to...

Extension hot desks are on the left side of the menu under Features - Extension - Hot Desk. This...

It's now possible to have your voicemail messages attached to an email and sent to you, and you c...

Page groups can be found under Features - Page Groups. To make page extensions and their speaker...

Setting up public telephone numbers so that anyone worldwide can contact you is a perfect way to ...

IVR Menu stands for Integrated Voice Response Menu. The telephone system sends a message, and the...

A Hunt Group is used to call more than one telephone extension. There can be different levels in ...

This setup will include multiple menu options. All options can be found under the Feature menu. ...

Standard Feature Codes on our System The following Feature Codes are integrated into our system....