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Getting your call transcriptions into the HaloPSA tickets

MobeX for HaloPSA Call transcriptions

Once HaloPSA has been enabled on the system portal, you can add extra features, such as...

Updated 1 week ago by Laura

HaloPSA tab for easy access

MobeX for HaloPSA Using Halo within MobeX UC

A new HaloPSA icon will conventionally appear on the left-hand side of the MobeX UC softwar...

Updated 1 week ago by Laura

HaloPSA Setting inside the MobeX UC Client

MobeX for HaloPSA Setting up your HaloPSA configuration

After the system setup has been enabled on the portal, new settings will be available w...

Updated 1 week ago by Laura

HaloPSA integration settings in the telephone system

MobeX for HaloPSA Setting up your HaloPSA configuration

These settings need to be entered by the system owner. Please refer to your upstream provider. T...

Updated 1 week ago by Laura

HaloSPA

Portal Feature Guide Partners Only

It is possible to add HaloSPA to the portal to enable incoming and outgoing calls from the ...

Updated 1 week ago by Administrator

Web Settings page

MobeX Web Client Setting up your MobeX Web client for th...

To personalise and make adjustments to your MobeX Web application, click on your profile ...

Updated 2 weeks ago by Laura

Payments via MobeX - Automatic Stop / Start Calling Recording

MobeX UC Desktop App

You can automatically control the call recording system by enabling the payment option on...

Updated 2 weeks ago by Administrator

What's new in our version updates

MobeX UC Desktop App

V4.7.14 🧰 New on-call tray icon with a quick hang-up option from the system tray. 🪟...

Updated 3 weeks ago by Administrator

Contacts (Cloud Phonebook)

MobeX UC Desktop App Contacts - (Cloud Phonebook)

Clicking the icon below will take you to the Contacts page. People listed under your Co...

Updated 3 weeks ago by Laura

UC Settings page

MobeX UC Desktop App Setting up your MobeX UC client for the...

To personalise and make adjustments to your MobeX UC in the application, click your profi...

Updated 3 weeks ago by Laura

View received files

MobeX + Mobile Application user guide Chat

When you receive a file in chat, you can view, save, or share it again.   This is a vid...

Updated 3 weeks ago by Laura

Chat notifications

MobeX + Mobile Application user guide Chat

To ensure you receive notifications for new messages, go to Settings by clicking on your av...

Updated 3 weeks ago by Laura

Group chat

MobeX + Mobile Application user guide Chat

Start a group chat by first going to the groups tab Then click on " Create...

Updated 3 weeks ago by Laura

Contacts

MobeX + Mobile Application user guide Chat

You can search for your MobeX contacts by clicking the Contacts tab at the top of the page....

Updated 3 weeks ago by Laura

Send a file

MobeX + Mobile Application user guide Chat

You can send various files directly from your mobile phone. Press the file upload button ...

Updated 3 weeks ago by Laura

Beginning a chat session - simple chat message

MobeX + Mobile Application user guide Chat

When you want to start a chat or look at any messages, select the message icon at the bot...

Updated 3 weeks ago by Laura

What's new in our updates

MobeX + Mobile Application user guide

V2.1.0 File Sharing & Media Support: You can now share files directly in chat. Enj...

Updated 3 weeks ago by Laura

What's new in our updates

MobeX Touch

V1.0.5 Correction applied to the number input for dialling: The device was not respect...

Updated 4 weeks ago by Administrator

Contacts (Cloud Phonebook)

MobeX Web Client Contacts - (Cloud Phonebook)

Clicking the icon below will take you to the Contacts page. People listed under your Co...

Updated 1 month ago by Administrator

What's new in our version updates

MobeX Web Client

V4.7.13 ⚙️ Settings: Layout rework with categories to enhance user experience ☎️ Call...

Updated 1 month ago by Administrator