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Main Chat Screen | Essential Tools These are the inboxes that you and your...

To access the portal, visit https://portal.whatex.app/login

Departments Departments can be found under the Features Advanced Menu on the left-hand side. ...

Clicking the "Call History" tab on the left-hand side will display the call history pag...

The mailbox bulk change option can be found on the right-hand side of the screen under Features, ...

Device swapping is a valuable tool that allows you to move from one device to another. This is...

Transferring calls. Blind transfer Whilst you are on a call, you can transfer the call ...

Missed call notifications If you have missed any calls, you will see notifications app...

Voicemail Voicemail is set up via the portal. Please speak to your service provider if it is not...

Conference calling (3-party) Whilst in a call, you can create a conference call with a...

In call audio options   Pressing the audio key will pop up an audio menu. Dep...

Pressing the dial pad key will enable a pop-up screen displaying a dial keypad. This ca...

Hold and Resume calls Whilst you are in a call, any buttons that are in a solid ...

Hold and Resume calls Whilst you are in a call, any buttons that are in a solid ...

This is the default screen you will see. It will already be auto-provisioned to you...

Please refer to the Kuando MobeX Busylight for details on how to enable the SOS help button. ...

Everything we do, we try to design around you and your clients. Don’t forget if you want to add a...

Go to the MobeX tab, then select the MobeX Web tab.   This tab is used to take you directly t...

This section can be found under Features—People. Here, you can add people who can log in to the s...

Hardware can be purchased to enhance the operation of your MobeX software suite of applications. ...