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Custom presence boards

MobeX Web Client Features

Custom presence boards are a great way to maximise the benefits of your MobeX Web client. You can...

Updated 4 months ago by Laura

Right Click & Hint Pop-up windows

MobeX Web Client Features

Right-clicking on a picture avatar provides quick access to some action buttons. Thes...

Updated 4 months ago by Laura

Video calling & Screen sharing

MobeX Web Client Features

Video calling is great for one-on-one meetings, for when you're not in the same room or even th...

Updated 4 months ago by Laura

Speed dials

MobeX Web Client Features

Your service provider can set up manual speed dials for you; these will then appear on the home...

Updated 5 months ago by Administrator

Alphabetical & Unsorted list

MobeX Web Client Features

You can move your icons around by using alphabetical sorting. You can choose A ...

Updated 5 months ago by Stephen

Search a current presence board

MobeX Web Client Features

You can search for names in the current presence board by entering a name in the search box. Th...

Updated 5 months ago by Administrator

Chat Messaging main page

MobeX Web Client Chat Messaging

On the left, you can see previous chats. You can preview the last message ...

Updated 5 months ago by Stephen

Handset Actions

MobeX Touch System Settings

You can enable and disable handpiece actions using simple settings on the system setup pa...

Updated 5 months ago by Administrator

Adding User Statuses

MobeX Touch Using the MobeX Touch

To help others understand your current availability within the operation of the phone s...

Updated 5 months ago by Administrator

Video calling enabling

MobeX Touch System Settings

    You can enable and disable video calling using the settings on the system setup page....

Updated 5 months ago by Administrator

Security Settings

MobeX Touch System Settings

To provide some extra security for the use of your handset. It is possible to restrict ...

Updated 5 months ago by Administrator

Call Waiting Options

MobeX Touch Using the MobeX Touch

Call waiting is a selectable option that allows more calls to be delivered to the dev...

Updated 5 months ago by Administrator

Incoming Call Notification

MobeX Touch Using the MobeX Touch

Incoming call notification works in the same way as all notifications on any Android devi...

Updated 5 months ago by Administrator

Notifications

MobeX Touch Using the MobeX Touch

Notifications can be found on the left-hand side of the screen and is indicated by the icon of a ...

Updated 5 months ago by Administrator

Troubleshooting

Mobex 4Teams

1. If you encounter the error message below when logging into MobeX 4Teams desktop, ple...

Updated 5 months ago by Laura

Setting up MobeX inside Microsoft Teams

Mobex 4Teams

How to find MobeX 4Teams Open Microsoft Teams and go to the App marketplace. Search in...

Updated 5 months ago by Laura

Setting up a Customer’s Account

Portal Feature Guide Basic Setup

You must create the customer before activating any of the customer features. This c...

Updated 5 months ago by Administrator

Connecting your MobeX account to the device

MobeX Touch Basic functions

After completing your Google account details, you will also need to enter your MobeX login creden...

Updated 5 months ago by Administrator

First Time use set up process

MobeX Touch Lets Get started

As this is an Android device, you will need to complete a first-time setup process.   F...

Updated 6 months ago by Administrator

Call history

MobeX Touch Using the MobeX Touch

Call history can be found on the left-hand side of the screen. This is the call history icon   ...

Updated 6 months ago by Administrator