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Receiving an inbound call There are a few ways to receive an inbound call to the mobile app, dep...

Number porting can be found under Commerce, and then select the Number Porting tab. To ini...

The WhateX application can be found in the mobile app stores. Search for WhateX in your app store...

Use analytics to get a data-driven insight to give awareness of your WhateX conversations.

  1. Access automations here     2. Customise default as well as spec...

1. Start your bulk upload here 2. Header rows must be exactly like...

  Only users with Admin permissions can access the following 1. Click on broadcast on t...

  Only users with Admin permissions can access the following 1. Add/Remove users & team...

Click on the Broadcast icon in the menu to accessyour templates ...

  1. Click the WhatsApp icon in the top right to view your inbox URL. 2. ...

Click on the Contacts icon in the menu to access your contacts list Search f...

Bypasses WhatsApp’s 24 hour restrictions When you see this message (Type...

 Click on "Notifications" in the menu to access your notification settings. ...

Click on the settings icon in the top right of the screen to access setting...

Main Chat Screen | Essential Tools These are the inboxes that you and your...

To access the portal, visit https://portal.whatex.app/login

Departments Departments can be found under the Features Advanced Menu on the left-hand side. ...

Clicking the "Call History" tab on the left-hand side will display the call history pag...

The mailbox bulk change option can be found on the right-hand side of the screen under Features, ...

Device swapping is a valuable tool that allows you to move from one device to another. This is...