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Kuando MobeX Busylight

MobeX UC Desktop App Advanced settings

Hardware can be purchased to enhance the operation of your MobeX software suite of applications. ...

Updated 1 year ago by Administrator

Call History

MobeX UC Desktop App Call History

Clicking the "Call History" tab on the left-hand side will display the call history pag...

Updated 1 year ago by Administrator

Missed call alert

MobeX UC Desktop App Features

You can also see a “Snapshot” of your missed calls icon at the top of the page. If th...

Updated 1 year ago by Administrator

Search a current presence board

MobeX UC Desktop App Features

You can search for names in the current presence board by entering a name in the search box. Th...

Updated 1 year ago by Administrator

Right Click & Hint Pop-up windows

MobeX UC Desktop App Features

Right-clicking on a picture avatar provides quick access to some action buttons. Thes...

Updated 1 year ago by Administrator

Alphabetical & Unsorted list

MobeX UC Desktop App Features

You can move your icons around by using alphabetical sorting. You can choose A ...

Updated 1 year ago by Administrator

Dial pad

MobeX UC Desktop App Voice Call Control

The dial pad is used for call control and to enter new numbers that may not appear on you...

Updated 1 year ago by Administrator

Setting your profile picture (avatar)

MobeX UC Desktop App Setting up your MobeX UC client for the...

To set your own profile picture (avatar), click on the image in the top right corner of...

Updated 1 year ago by Administrator

Make a video call

MobeX + Mobile Video Calling

Make a video call     You can start a video call with anyone using the MobeX service...

Updated 1 year ago by Administrator

Receiving a call

MobeX + Mobile Voice Calling and in call features

Receiving an inbound call There are a few ways to receive an inbound call to the mobile app, dep...

Updated 1 year ago by Laura

Begin a new port

Portal Feature Guide Number Porting

Number porting can be found under Commerce, and then select the Number Porting tab. To ini...

Updated 1 year ago by Laura

Use your Mobile device with WhateX

WhateX User Guide Mobile App

The WhateX application can be found in the mobile app stores. Search for WhateX in your app store...

Updated 1 year ago by Administrator

Analytics

WhateX User Guide Feature Guide

Use analytics to get a data-driven insight to give awareness of your WhateX conversations.

Updated 1 year ago by Administrator

Bots & Automations (Admins)

WhateX User Guide Feature Guide

  1. Access automations here     2. Customise default as well as spec...

Updated 1 year ago by Administrator

Uploading Bulk Contacts (Admins)

WhateX User Guide Feature Guide

1. Start your bulk upload here 2. Header rows must be exactly like...

Updated 1 year ago by Administrator

Template Manager (Admins)

WhateX User Guide Feature Guide

  Only users with Admin permissions can access the following 1. Click on broadcast on t...

Updated 1 year ago by Administrator

Main Admin Settings

WhateX User Guide Feature Guide

  Only users with Admin permissions can access the following 1. Add/Remove users & team...

Updated 1 year ago by Administrator

Template Messages | Essential Tools

WhateX User Guide Feature Guide

Click on the Broadcast icon in the menu to accessyour templates ...

Updated 1 year ago by Administrator

Share your WhatsApp URL

WhateX User Guide Feature Guide

  1. Click the WhatsApp icon in the top right to view your inbox URL. 2. ...

Updated 1 year ago by Administrator

Contacts | Essential Tools

WhateX User Guide Feature Guide

Click on the Contacts icon in the menu to access your contacts list Search f...

Updated 1 year ago by Administrator