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Speed dials

MobeX Web Client Features

Your service provider can set up manual speed dials for you; these will then appear o...

Updated 3 months ago by Laura

Logging in to MobeX UC

MobeX UC Desktop App Setting up your MobeX UC client for the...

Once your service provider has set up your MobeX licences, go to the following link and...

Updated 3 months ago by Laura

Contacts

Mobex 4Teams

If the Cloud Phonebook is enabled in the hosted telephone portal, all your contacts will sync a...

Updated 3 months ago by Administrator

How to make a call on MobeX 4Teams

Mobex 4Teams

Enter the number you wish to dial using the on-screen keypad or by typing it into the...

Updated 3 months ago by Administrator

Switch to Teams mode in MobeX

Mobex 4Teams

After installation of the MobeX UC desktop software, you can enable the Teams Plugin ...

Updated 3 months ago by Administrator

Direct Voicemail

MobeX Web Client Voice Call Control

Direct Voicemail   You can place a voicemail (VM) message directly into someone’s voi...

Updated 3 months ago by Laura

Redial - last 30 numbers

MobeX Web Client Voice Call Control

Redial The redial key is available after you have dialled the first number.    ...

Updated 3 months ago by Laura

Presence avatars

MobeX Web Client First time use

The presence of avatars helps you understand each team member's current status. This can be...

Updated 3 months ago by Laura

Call Swap

MobeX Web Client Voice Call Control

When you are on a live call, you will see the Swap icon.     The Swap icon lets yo...

Updated 3 months ago by Laura

Speed dials

MobeX UC Desktop App Features

Your service provider can set up manual speed dials for you; these will then appear on ...

Updated 3 months ago by Laura

Home Page

MobeX Web Client First time use

The Home page gives a visual indication of your work colleagues. It allows you to s...

Updated 3 months ago by Administrator

Home Page

MobeX UC Desktop App First time use

The Home page gives a visual indication of your work colleagues. It allows you to see...

Updated 3 months ago by Administrator

Presence avatars

MobeX UC Desktop App First time use

The presence of avatars helps you understand each team member's current status. This can be...

Updated 3 months ago by Administrator

Call Swap

MobeX UC Desktop App Voice Call Control

When you are in a call, you will see a Swap Icon.   The swap icon allows for the curr...

Updated 3 months ago by Administrator

Logging in to MobeX Web

MobeX Web Client Setting up your MobeX Web client for th...

Once your service provider has set up your MobeX licences, you will receive an email li...

Updated 3 months ago by Administrator

View Rate Plan

Portal Feature Guide Reports

View rate plan can be found under Reports - View Rate Plan. This will allow you to see exactly w...

Updated 3 months ago by Laura

Times and Dates

Portal Feature Guide Features

Time and date routes can be found on Features—Times and Dates. This can automate some system chan...

Updated 4 months ago by Administrator

Route Calls To - Default Destinations Options (including dial features)

Portal Feature Guide Features

Whenever you see the ‘Route calls to’ or Destinations in IVRs, please note that there are always ...

Updated 4 months ago by Administrator

Numbers - Advanced Settings

Portal Feature Guide Features

Setting up public telephone numbers so that anyone worldwide can contact you is a perfect way to ...

Updated 4 months ago by Administrator

Direct Voicemail

MobeX UC Desktop App Voice Call Control

Direct Voicemail You can leave a voicemail (VM) message directly in a user’s mailbox w...

Updated 4 months ago by Laura