Recently Updated Pages
Presence Screen
Here is a section of the presence screen at the top left. It will all look different depend...
Video calling outbound
You can make a direct video call with another user in 2 ways. If you hover your mouse over the us...
Transferring a voice call
Input the number to transfer the call to Blind transfer (Directly transfer the...
Calling Screen (Voice call)
Calling Screen (Voice call) Ringing destination On a call ...
Dialpad
Enter the number you wish to dial in the dial pad on the right of the interface. P...
Speed dials
Your service provider can set up manual speed dials for you; these will then appear on the home...
Home Page
Above is an image of the MobeX Web home page. This includes your Presence/BLF keys, manual sp...
Web Settings page
As shown before, clicking your profile picture brings you to the settings page. Here, y...
Setting your profile picture (avatar)
Click the avatar icon in the top left corner to open the settings tab. Here, you will s...
Logging in to MobeX Web
Once your service provider has set up your MobeX licences, you will receive an email like the one...
Quick installation guide v1.5
MobeX Touch T10 & T10 LTEQuick Installation Guide 1 Precautions 1. Please do not d...
Installing & Downloading the App
You need to download the MobeX Click2Dial Chrome extension from the Google store to get it up and...
Call Transfer
By pressing transfer, the call will be placed on hold and you will be presented with th...
Queue Agent History
Queue Agent History can be found under Reports - Queue Agent History. A history report can show ...
Setting up a Customer’s Account
You must create the customer before activating any of the customer features. This c...
Route Calls To - Default Destinations Options (including dial features)
Whenever you see the ‘Route calls to’ or Destinations in IVRs, please note that there are always ...
Widget Wallboards
Widget Wallboards can be found under Reports - Widget Wallboards. Here, you can build a customis...
Extensions - Advanced Settings
Extensions or Telephone Accounts are a key part of the hosted telephone network. This section all...
Mobex - Activation
This section will guide you through activating an Extension for MobeX client applications. Curren...
Alerts - Get Notified
Alerts can be used for several vital notifications and are one of the best ways to monitor expens...