Skip to main content

Recently Updated Pages

Dark Mode

Portal Feature Guide The Portal at a first glance

The portal can be viewed in dark and normal mode to enable better viewing in different light cond...

Updated 10 months ago by Administrator

View Rate Plan

Portal Feature Guide Reports

View rate plan can be found under Reports - View Rate Plan. This will allow you to see exactly w...

Updated 10 months ago by Administrator

Transactions

Portal Feature Guide Reports

Transactions can be found under Reports—Transactions. These are all the one-off and monthly servi...

Updated 10 months ago by Administrator

Top Lists

Portal Feature Guide Reports

Top Lists can be found under Reports - Top Lists. These reports will give you a grouped idea of ...

Updated 10 months ago by Administrator

People

Portal Feature Guide Reports

People reports can be found under Reports - People. You can select the type of role you woul...

Updated 10 months ago by Administrator

Invoices

Portal Feature Guide Reports

Invoices can be found under Reports - Invoice. When you enter this screen, you can select the ...

Updated 10 months ago by Administrator

Extensions

Portal Feature Guide Reports

Extensions for reports can be found under Reports - Extensions Registration Status You can se...

Updated 10 months ago by Administrator

Customer E999

Portal Feature Guide Reports

This section will help you see what customers you have that are missing vital information about...

Updated 10 months ago by Administrator

Commerce

Portal Feature Guide Reports

Commerce for reports can be found under Reports - Commerce. Depending on the amount of dat...

Updated 10 months ago by Administrator

CDR Download

Portal Feature Guide Reports

CDR Download can be found under Reports - CDR Download. CDR (Call Data Records) are the full rec...

Updated 10 months ago by Administrator

Call Surcharges

Portal Feature Guide Reports

Call Surcharges can be found on the left-hand side under reports, then Call Surcharges. Call S...

Updated 10 months ago by Administrator

Call History

Portal Feature Guide Reports

Call history is available under Reports—Call History. This report provides detailed information a...

Updated 10 months ago by Administrator

Audit Log

Portal Feature Guide Reports

Audit log can be found under Reports - Audit Log. This log gives information about changes that h...

Updated 10 months ago by Administrator

Analytics

Portal Feature Guide Reports

Analytics can be found under Reports - Analytics. Analytics is a great way of finding detailed r...

Updated 10 months ago by Administrator

Active Calls

Portal Feature Guide Reports

Active calls can be found under Reports - Active calls. Active calls give you an overview of cal...

Updated 10 months ago by Administrator

Web URLs

Portal Feature Guide Features Advanced

A web URL notification is a way of pushing a signal to somewhere else, like a webpage or another ...

Updated 10 months ago by Administrator

Sounds

Portal Feature Guide Features Advanced

Sounds can be found under Features Advanced - Sounds. Sounds is a great way to upload WAV sound ...

Updated 10 months ago by Administrator

Remote access

Portal Feature Guide Features Advanced

This feature can be found under Features Advanced - Remote Access. This service would typically ...

Updated 10 months ago by Administrator

Pattern Menus

Portal Feature Guide Features Advanced

Found under Features Advanced Pattern Menus, customers can dial through the system using this ser...

Updated 10 months ago by Administrator

Music On Hold

Portal Feature Guide Features Advanced

This feature is found under Features Advanced and is used for uploading Music On Hold for the sys...

Updated 10 months ago by Administrator