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Portal Feature Guide Reports

Top Lists can be found under Reports - Top Lists. These reports will give you a grouped idea of ...

Updated 1 year ago by Administrator

People

Portal Feature Guide Reports

People reports can be found under Reports - People. You can select the type of role you woul...

Updated 1 year ago by Administrator

Invoices

Portal Feature Guide Reports

Invoices can be found under Reports - Invoice. When you enter this screen, you can select the ...

Updated 1 year ago by Administrator

Extensions

Portal Feature Guide Reports

Extensions for reports can be found under Reports - Extensions Registration Status You can se...

Updated 1 year ago by Administrator

Customer E999

Portal Feature Guide Reports

This section will help you see what customers you have that are missing vital information about...

Updated 1 year ago by Administrator

Commerce

Portal Feature Guide Reports

Commerce for reports can be found under Reports - Commerce. Depending on the amount of dat...

Updated 1 year ago by Administrator

CDR Download

Portal Feature Guide Reports

CDR Download can be found under Reports - CDR Download. CDR (Call Data Records) are the full rec...

Updated 1 year ago by Administrator

Call Surcharges

Portal Feature Guide Reports

Call Surcharges can be found on the left-hand side under reports, then Call Surcharges. Call S...

Updated 1 year ago by Administrator

Call History

Portal Feature Guide Reports

Call history is available under Reports—Call History. This report provides detailed information a...

Updated 1 year ago by Administrator

Audit Log

Portal Feature Guide Reports

Audit log can be found under Reports - Audit Log. This log gives information about changes that h...

Updated 1 year ago by Administrator

Analytics

Portal Feature Guide Reports

Analytics can be found under Reports - Analytics. Analytics is a great way of finding detailed r...

Updated 1 year ago by Administrator

Active Calls

Portal Feature Guide Reports

Active calls can be found under Reports - Active calls. Active calls give you an overview of cal...

Updated 1 year ago by Administrator

Web URLs

Portal Feature Guide Features Advanced

A web URL notification is a way of pushing a signal to somewhere else, like a webpage or another ...

Updated 1 year ago by Administrator

Sounds

Portal Feature Guide Features Advanced

Sounds can be found under Features Advanced - Sounds. Sounds is a great way to upload WAV sound ...

Updated 1 year ago by Administrator

Remote access

Portal Feature Guide Features Advanced

This feature can be found under Features Advanced - Remote Access. This service would typically ...

Updated 1 year ago by Administrator

Pattern Menus

Portal Feature Guide Features Advanced

Found under Features Advanced Pattern Menus, customers can dial through the system using this ser...

Updated 1 year ago by Administrator

Music On Hold

Portal Feature Guide Features Advanced

This feature is found under Features Advanced and is used for uploading Music On Hold for the sys...

Updated 1 year ago by Administrator

Import Users

Portal Feature Guide Features Advanced

Import users can be found under advanced features in the left-hand menu. This feature can be used...

Updated 1 year ago by Administrator

Disaster Recovery

Portal Feature Guide Features Advanced

This can be found under Features Advanced - Disaster Recovery. This is an important feature as i...

Updated 1 year ago by Administrator

Black List

Portal Feature Guide Features Advanced

This function can be found under Features Advanced - The Blacklist. The Blacklist is designed ...

Updated 1 year ago by Administrator