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This section can be found under Features—People. Here, you can add people who can log in to the s...

Pickup groups can be found in the menu under Features - Pickup Groups. Pickup Groups are used to...

It's now time to create your Service Office Customers.   This can be done in the normal...

The Presence tab is the home page of the MobeX Touch. It provides lots of information about...

Local Phonebook can be found using the following tab at the top of the tablet. ...

Cloud Phonebook can be found under the following tab Icon at the top of the tablet. ...

The favourites tab can be found using the following icon at the top of the tablet. ...

Transferring callings Calls can be transferred to another internal party or an external 3rd ...

You can call your internal contacts using video calling. They must be using one of the MobeX suit...

Call history can be found on the left-hand side of the screen. This is the call history icon   ...

Logos are currently available on MobeX Touch, Web and will later be added to UC. Go to the Mob...

As you can see, it provides quite a lot of detail. You can also download your query as a PDF he...

It will automatically log you in to this new page in a separate tab. You can then click on...

First-time use Go to the left menu and select the AI option. Scroll down to Speech Analytic...

Calls can be found under the AI submenu in the left menu. Date and time to show th...

Messages can be found in the left menu under the AI submenu. The full screen will give...

Please visit the dedicated user guide for Speech Analytics

You can link your customers' Microsoft and Google accounts to their accounts within the portal ...

V4.8.1 ☁️ Improved call name resolution + fixed non-cloud name resolution on transfer ...

Visual notifications during a call can be helpful, especially if your application is closed. ...