Recently Updated Pages
Faxes
Faxes can be found under Messages - Faxes. Here you can find all Fax Messages that could be stor...
ALL Mailboxes
All Mailboxes All mailboxes can be found under Messages—All Messages. Here, you can find all mes...
Send SMS
You can send an SMS via the portal just like you can from a mobile phone. Go to Actions—Send SMS,...
Send a Fax
To send an electronic document to a fax machine, go to Actions - Send a fax. You must attach a d...
Reception Console
The Reception Console is a quick and easy way for someone handling large volumes of calls to drag...
Dark Mode
The portal can be viewed in dark and normal mode to enable better viewing in different light cond...
View Rate Plan
View rate plan can be found under Reports - View Rate Plan. This will allow you to see exactly w...
Transactions
Transactions can be found under Reports—Transactions. These are all the one-off and monthly servi...
Top Lists
Top Lists can be found under Reports - Top Lists. These reports will give you a grouped idea of ...
People
People reports can be found under Reports - People. You can select the type of role you woul...
Invoices
Invoices can be found under Reports - Invoice. When you enter this screen, you can select the ...
Extensions
Extensions for reports can be found under Reports - Extensions Registration Status You can se...
Customer E999
This section will help you see what customers you have that are missing vital information about...
Commerce
Commerce for reports can be found under Reports - Commerce. Depending on the amount of dat...
CDR Download
CDR Download can be found under Reports - CDR Download. CDR (Call Data Records) are the full rec...
Call Surcharges
Call Surcharges can be found on the left-hand side under reports, then Call Surcharges. Call S...
Call History
Call history is available under Reports—Call History. This report provides detailed information a...
Audit Log
Audit log can be found under Reports - Audit Log. This log gives information about changes that h...
Analytics
Analytics can be found under Reports - Analytics. Analytics is a great way of finding detailed r...
Active Calls
Active calls can be found under Reports - Active calls. Active calls give you an overview of cal...