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View rate plan can be found under Reports - View Rate Plan. This will allow you to see exactly w...

Direct Voicemail You can leave a voicemail (VM) message directly in a user’s mailbox w...

Redial The redial key is available after you have dialled the first number.    ...

As an example of how the routing will flow, here is a simple hunt group.  Set the hunt g...

When adding a telephone extension, it is helpful to others to see who is calling them, an...

Now you have some customers with extensions under various Service Office Customers. You c...

Before you begin to add Service Office Customers SOC to the portal, it is recommended t...

Portal enablement There are a few steps the hosted provider must implement to ensure the S...

Create a normal customer account for your Serviced Office Solution (SOS).  ...

When adding the number for the Service Office Customer SOC account, you must include addi...

Create a feature code for each SOC account. This can be done by using the menu on the lef...

When programming the Service Office Customer divert numbers, be sure to enter the names f...

Once an outbound call or video call has been made, the Redial key will appear on the righ...

There are some quick link buttons to help you navigate around the portal easily.  ...

Group hold is currently available on the MobeX Touch handset and MobeX+ mobile. It is also avai...

Visual voicemail is available under the icon toolbar on the left-hand side menu. If you...

  You can place a voicemail (VM) message directly into a voicemail box rather than ringi...

You can make calls using various methods. You can make internal and external calls. Internal c...

To direct a call or leave a message directly to someones voicemail box. First, click on...

Under commerce, customer, find the customer you wish to add the Bubble service to.   ...