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Quick Guide

Voicemail User Guide

Access Voicemail System Dial *1 or press the message waiting  Listen to messa...

Updated 2 years ago by Administrator

Faxes

Portal Feature Guide Messages

Faxes can be found under Messages - Faxes. Here you can find all Fax Messages that could be stor...

Updated 2 years ago by Administrator

Dark Mode

Portal Feature Guide The Portal at a first glance

The portal can be viewed in dark and normal mode to enable better viewing in different light cond...

Updated 2 years ago by Administrator

Transactions

Portal Feature Guide Reports

Transactions can be found under Reports—Transactions. These are all the one-off and monthly servi...

Updated 2 years ago by Administrator

People

Portal Feature Guide Reports

People reports can be found under Reports - People. You can select the type of role you woul...

Updated 2 years ago by Administrator

Invoices

Portal Feature Guide Reports

Invoices can be found under Reports - Invoice. When you enter this screen, you can select the ...

Updated 2 years ago by Administrator

Commerce

Portal Feature Guide Reports

Commerce for reports can be found under Reports - Commerce. Depending on the amount of dat...

Updated 2 years ago by Administrator

CDR Download

Portal Feature Guide Reports

CDR Download can be found under Reports - CDR Download. CDR (Call Data Records) are the full rec...

Updated 2 years ago by Administrator

Call Surcharges

Portal Feature Guide Reports

Call Surcharges can be found on the left-hand side under reports, then Call Surcharges. Call S...

Updated 2 years ago by Administrator

Audit Log

Portal Feature Guide Reports

Audit log can be found under Reports - Audit Log. This log gives information about changes that h...

Updated 2 years ago by Administrator

Active Calls

Portal Feature Guide Reports

Active calls can be found under Reports - Active calls. Active calls give you an overview of cal...

Updated 2 years ago by Administrator