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Speed Dial can be found on the menu under Features - Speed Dials. This is to share speed dials be...

Queues are a great way to control high volumes of calls around an office where' agents' are avail...

Pickup groups can be found in the menu under Features - Pickup Groups. Pickup Groups are used to...

Extension hot desks are on the left side of the menu under Features - Extension - Hot Desk. This...

It's now possible to have your voicemail messages attached to an email and sent to you, and you c...

Page groups can be found under Features - Page Groups. To make page extensions and their speaker...

IVR Menu stands for Integrated Voice Response Menu. The telephone system sends a message, and the...

This setup will include multiple menu options. All options can be found under the Feature menu. ...

Standard Feature Codes on our System The following Feature Codes are integrated into our system....

Cloud Phonebook can be found under the Feature Advanced tab.  First, you need to activate ...

Queue Agent History can be found under Reports - Queue Agent History. A history report can show ...

Widget Wallboards can be found under Reports - Widget Wallboards. Here, you can build a customis...

Alerts can be used for several vital notifications and are one of the best ways to monitor expens...

Select the Extension you have just created.  This can be found under Features - Extensions. You ...

Once you have set up the extension and handset, it will be connected to our server, and the new e...

Once the MobeX service has been activated in the portal you will receive a text message from Mobe...

To log in to the Voicemail system (VM) from any device/ extension, you can dial the default featu...

Access Voicemail System Dial *1 or press the message waiting  Listen to messa...

Hunt Groups is under Features - Hunt Groups under the left side menu. A Hunt Group is used to ca...

Conferences can be found under Features - Conferences. Conferencing is integrated into the s...