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Call Transfer

MobeX + Mobile Application user guide Voice Calling and in call features

Transferring calls. Blind transfer Whilst you are on a call, you can transfer the call ...

Updated 11 months ago by Administrator

Missed call notifications

MobeX + Mobile Application user guide User features

Missed call notifications If you have missed any calls, you will see notifications app...

Updated 11 months ago by Administrator

Voicemail

MobeX + Mobile Application user guide Voice Calling and in call features

Voicemail Voicemail is set up via the portal. Please speak to your service provider if it is not...

Updated 11 months ago by Administrator

Conference Calling

MobeX + Mobile Application user guide Voice Calling and in call features

Conference calling (3-party) Whilst in a call, you can create a conference call with a...

Updated 11 months ago by Administrator

Audio options

MobeX + Mobile Application user guide Voice Calling and in call features

In call audio options   Pressing the audio key will pop up an audio menu. Dep...

Updated 11 months ago by Administrator

DTMF Dialpad

MobeX + Mobile Application user guide Voice Calling and in call features

Pressing the dial pad key will enable a pop-up screen displaying a dial keypad. This ca...

Updated 11 months ago by Administrator

Holding calls

MobeX + Mobile Application user guide Voice Calling and in call features

Hold and Resume calls Whilst you are in a call, any buttons that are in a solid ...

Updated 11 months ago by Administrator

Mute calls

MobeX + Mobile Application user guide Voice Calling and in call features

Hold and Resume calls Whilst you are in a call, any buttons that are in a solid ...

Updated 11 months ago by Administrator

User Interface

MobeX + Mobile Application user guide Installation

This is the default screen you will see. It will already be auto-provisioned to you...

Updated 11 months ago by Administrator

SOS help button

MobeX Web Client Features

Please refer to the Kuando MobeX Busylight for details on how to enable the SOS help button. ...

Updated 11 months ago by Administrator

Roadmap

Portal Feature Guide Roadmap

Everything we do, we try to design around you and your clients. Don’t forget if you want to add a...

Updated 11 months ago by Administrator

MobeX Web

Portal Feature Guide MobeX

Go to the MobeX tab, then select the MobeX Web tab.   This tab is used to take you directly t...

Updated 11 months ago by Administrator

Kuando MobeX Busylight

MobeX Web Client Advanced settings

Hardware can be purchased to enhance the operation of your MobeX software suite of applications. ...

Updated 11 months ago by Administrator

Dial pad

MobeX Web Client Features

The dial pad is used for call control and to enter new numbers that may not appear on you...

Updated 11 months ago by Administrator

Missed call alert

MobeX Web Client Features

You can also see a “Snapshot” of your missed calls icon at the top of the page. If th...

Updated 11 months ago by Administrator

Setting your profile picture (avatar)

MobeX Web Client Setting up your MobeX Web client for th...

To set your own profile picture (avatar), click on the image in the top right corner of...

Updated 11 months ago by Administrator

TDR Downloads

Portal Feature Guide Reports

  The Transaction Data Record (TDR) Downloads Tab is used to bulk download TDR information for p...

Updated 11 months ago by Administrator

People - Microsoft single sign on - SSO

Portal Feature Guide Features

Microsoft single sign on or better known as Microsoft SSO can be found under Features, then Peopl...

Updated 11 months ago by Administrator

Dynamic Caller information

MobeX Touch Using the MobeX Touch

Dynamic caller information provides you with details about the callers and called numbe...

Updated 1 year ago by Administrator

Conference calling (3 party)

MobeX Touch Using the MobeX Touch

A three-party conference can be set up whilst in a call with another person.     ...

Updated 1 year ago by Administrator