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This feature is found under Features Advanced and is used for uploading Music On Hold for the sys...

Sounds can be found under Features Advanced - Sounds. Sounds is a great way to upload WAV sound ...

Analytics can be found under Reports - Analytics. Analytics is a great way of finding detailed r...

Call history is available under Reports—Call History. This report provides detailed information a...

Re-write the CLI to remove surcharge costs on diversion/transfer, plus international CLI display ...

Queue Agent History can be found under Reports - Queue Agent History. A history report can show ...

Extensions for reports can be found under Reports - Extensions Registration Status You can se...

All Mailboxes All mailboxes can be found under Messages—All Messages. Here, you can find all mes...

SMS can be found under Messages - SMS. SMS stands for Short Message Service. An SMS can be 160 c...

Voicemails can be found under Messages - Voicemails. Here, you can find all th...

To do this, go to Actions > Make a call. Then, complete the fields below and press ‘Call.’ You c...

To send an electronic document to a fax machine, go to Actions - Send a fax. You must attach a d...

You can send an SMS via the portal just like you can from a mobile phone. Go to Actions—Send SMS,...

The Reception Console is a quick and easy way for someone handling large volumes of calls to drag...

You can enable Multi-Factor Authentication by navigating to the People tab on the portal. Go to ...

MobeX Speed Dial - Icons     By adding feature codes to the provisioning settings with...

      Voicemail-to-email is available for the MobeX touch and can be added or remove...

Under call recording bundles, you can have the call recording transcribed.To perform this functio...

Classes of Service can be found under Features - Classes of Service. This feature allows you to ...

Conferences can be found under Features - Conferences. Conferencing is integrated into the s...