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Messages

Portal Feature Guide AI

Messages can be found in the left menu under the AI submenu. The full screen will give...

Updated 1 week ago by Administrator

Speech Analytics

Portal Feature Guide AI

Please visit the dedicated user guide for Speech Analytics

Updated 1 week ago by Administrator

SAML & SSO services

Portal Feature Guide Partners Only

You can link your customers' Microsoft and Google accounts to their accounts within the portal ...

Updated 1 week ago by Administrator

What's new in our version updates

MobeX Web Client

V4.8.1 ☁️ Improved call name resolution + fixed non-cloud name resolution on transfer ...

Updated 3 weeks ago by Administrator

On-call tray icon

MobeX UC Desktop App Voice Call Control

Visual notifications during a call can be helpful, especially if your application is closed. ...

Updated 3 weeks ago by Administrator

UC Settings page

MobeX UC Desktop App Setting up your MobeX UC client for the...

To personalise and make adjustments to your MobeX UC in the application, click your profi...

Updated 3 weeks ago by Administrator

Presence avatars

MobeX UC Desktop App First time use

The presence of avatars helps you understand each team member's current status. This can be...

Updated 3 weeks ago by Administrator

What's new in our version updates

MobeX UC Desktop App

V4.8.2 🔧 Structure improvements. 🖥️ Screen sharing in conferences is now more stabl...

Updated 3 weeks ago by Administrator

What's new in our updates

Portal Feature Guide

We do our best to keep the manual as up to date as possible; sometimes you may see things appear ...

Updated 1 month ago by Administrator

Beginning a chat session - simple chat message

MobeX + Mobile Application user guide Chat

When you want to start a chat or look at any messages, select the message icon at the bot...

Updated 1 month ago by Laura

Group chat

MobeX + Mobile Application user guide Chat

Start a group chat by first going to the Groups tab Then click on " Create...

Updated 1 month ago by Laura

Send a file

MobeX + Mobile Application user guide Chat

You can send various files directly from your mobile phone. Press the file upload button ...

Updated 1 month ago by Laura

Presence Tab

MobeX + Mobile Application user guide User features

Presence Tab The first tab will display your presence, also known as BLF (Busy Lamp F...

Updated 1 month ago by Laura

Receiving files

MobeX + Mobile Application user guide Chat

Easily receive and access files shared in chat. Once you have received...

Updated 1 month ago by Laura

Touch T10 & T10 LTE

MobeX Touch Specifications

MobeX Touch Specs CPU : Qualcomm® Snapdragon™ M685 (SM6225) 4xA73@2.8GHz GPU: Qualcomm® Adreno ...

Updated 2 months ago by Administrator

HaloPSA tab for easy access

MobeX for HaloPSA Using Halo within MobeX UC

A new HaloPSA icon will conventionally appear on the left-hand side of the MobeX UC softwar...

Updated 3 months ago by Laura

HaloPSA Setting inside the MobeX UC Client

MobeX for HaloPSA Setting up your HaloPSA configuration

After the system setup has been enabled on the portal, new settings will be available w...

Updated 3 months ago by Laura

HaloPSA integration settings in the telephone system

MobeX for HaloPSA Setting up your HaloPSA configuration

These settings need to be entered by the system owner. Please refer to your upstream provider. T...

Updated 3 months ago by Laura

HaloSPA

Portal Feature Guide Partners Only

It is possible to add HaloSPA to the portal to enable incoming and outgoing calls from the ...

Updated 3 months ago by Administrator

Web Settings page

MobeX Web Client Setting up your MobeX Web client for th...

To personalise and make adjustments to your MobeX Web application, click on your profile ...

Updated 3 months ago by Laura