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Standard Feature Codes on our System The following Feature Codes are integrated into our system....

This setup will include multiple menu options. All options can be found under the Feature menu. ...

A Hunt Group is used to call more than one telephone extension. There can be different levels in ...

Setting up public telephone numbers so that anyone worldwide can contact you is a perfect way to ...

Page groups can be found under Features - Page Groups. To make page extensions and their speaker...

Queues are a great way to control high volumes of calls around an office where' agents' are avail...

The Telephone Preference Service is a list of numbers held by DMA (Data & Marketing Association)....

This can be found under Features Advanced - Disaster Recovery. This is an important feature as i...

Feature prefixes can be found under Features Advanced - Feature Prefixes. This is used to create...

Found under Features Advanced Pattern Menus, customers can dial through the system using this ser...

This feature can be found under Features Advanced - Remote Access. This service would typically ...

A web URL notification is a way of pushing a signal to somewhere else, like a webpage or another ...

This section will help you see what customers you have that are missing vital information about...

A feature code can be a great way to set up a manual ad-hoc divert or have more than 1 option as ...

Speed Dials can be found by selecting the speed dial icon at the top of the page.  ...

This section explains what you need to do once number porting is in progress. You will see your n...

Under call recording bundles, you can have the call recording transcribed. You can also enable a...

Once HaloPSA has been enabled on the system portal, you can add extra features, such as...

You can automatically control the call recording system by enabling the payment option on...

Select the Extension you have just created.  This can be found under Features - Extensions. You ...