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Holding Calls         If you press the 'Hold' button, the current caller will be p...

Call Mute While on a call, you can mute or unmute your microphone. Muting prevents the o...

Answering an inbound call When receiving an inbound call, you can answer it in two ways:...

Conference calling (3-way) Whilst in a call with another party. You can create a d...

Cloud Phonebook update whilst in a call It is also possible to update the cloud phoneboo...

Group Holding If Group holding has been enabled on the telephone portal for you (speak to ...

Call Transfer You can transfer a call to another party in several ways. You can even tra...

The dial pad is used for call control and to enter new numbers that may not appear on you...

Using the dial pad You can make an internal call in several ways.   You can dial the f...

    Using the Dialpad, enter the number you want to call.   Once you have entered the...

Conference calling (3-way) Whilst in a call with another party. You can create a d...

Cloud Phonebook update whilst in a call It is also possible to update the cloud phoneboo...

Call Mute While on a call, you can mute or unmute your microphone. Muting prevents the o...

Holding Calls         If you press the 'Hold' button, the current caller will be p...

Group Holding If Group holding has been enabled on the telephone portal for you (speak to ...

Call Transfer You can transfer a call to another party in several ways. You can even tra...

Using the dial pad You can make an internal call in several ways.   You can dial the f...

    Using the Dialpad, enter the number you want to call.   Once you have entered the...

Answering an inbound call When receiving an inbound call, you can answer it in two ways:...

Using your desk phone with that app lets you use it as your audio device for any calls.  Y...