Skip to main content

Recently Updated Pages

Quick links

Portal Feature Guide The Portal at a first glance

There are some quick link buttons to help you navigate around the portal easily.  ...

Updated 1 month ago by Laura

Group Hold

Portal Feature Guide MobeX

Group hold is currently available on the MobeX Touch handset and MobeX+ mobile. It is also avai...

Updated 1 month ago by Laura

Hold Groups

MobeX Touch Using the MobeX Touch

Hold Groups is a great way to easily share calls across an office. The option needs to be enable...

Updated 1 month ago by Laura

Call Recording Bundles

Portal Feature Guide Features

Call recording bundles can be found under Features - Call Recording Bundles. There are several...

Updated 1 month ago by Laura

What's new in our updates

MobeX + Mobile Application user guide

25/01/2026 Direct Voicemail

Updated 1 month ago by Administrator

What's new in our updates

MobeX Touch

26/01/2026  Visual voicemail 25/01/2026 Direct Voicemail

Updated 1 month ago by Administrator

What's new in our updates

Portal Feature Guide

23/01/2026    Provisioning to include feature codes, bulk change to extensions adding...

Updated 1 month ago by Administrator

Voicemail to Email

MobeX Touch Using the MobeX Touch

      Voicemail-to-email is available for the MobeX touch and can be added or remove...

Updated 1 month ago by Administrator

Visual Voicemail

MobeX Touch Using the MobeX Touch

Visual voicemail is available under the icon toolbar on the left-hand side menu. If you...

Updated 1 month ago by Administrator

Direct Voicemail

MobeX Touch Using the MobeX Touch

  You can place a voicemail (VM) message directly into a voicemail box rather than ringi...

Updated 1 month ago by Administrator

Making and Receiving Audio calls.

MobeX Touch Using the MobeX Touch

You can make calls using various methods. You can make internal and external calls. Internal c...

Updated 1 month ago by Administrator

Presence tab

MobeX Touch Basic functions

The Presence tab is the home page of the MobeX Touch. It provides lots of information about...

Updated 1 month ago by Administrator

Direct Voicemail

MobeX + Mobile Application user guide Voice Calling and in call features

To direct a call or leave a message directly to someones voicemail box. First, click on...

Updated 1 month ago by Administrator

Automatic Transcription For Call Recording Bundles

Portal Feature Guide Features

Under call recording bundles, you can have the call recording transcribed. You can also enable a...

Updated 1 month ago by Laura

MobeX Speed Dial - Icons

Portal Feature Guide MobeX

MobeX Speed Dial - Icons     By adding feature codes to the provisioning settings with...

Updated 2 months ago by Administrator

Extensions - Advanced Settings

Portal Feature Guide Features

Extensions or Telephone Accounts are a key part of the hosted telephone network. This section all...

Updated 2 months ago by Administrator

Bubble CRM integration

Portal Feature Guide Partners Only

Under commerce, customer, find the customer you wish to add the Bubble service to.   ...

Updated 2 months ago by Administrator

DTMF Dialpad - used for dialing options whilst on a call

MobeX UC Desktop App Voice Call Control

DTMF Tones Opening the keypad during a call lets you send DTMF tones, which are helpful ...

Updated 2 months ago by Administrator

DTMF Dialpad - used for dialing options whilst on a call

MobeX Web Client Voice Call Control

DTMF Tones Opening the keypad during a call lets you send DTMF tones, which are helpful ...

Updated 2 months ago by Administrator

Extensions - Bulk Change

Portal Feature Guide Features

  Bulk Change   At the bottom of the main Extensions page, you will find the option ...

Updated 2 months ago by Administrator