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Visual Voicemail

MobeX Touch Using the MobeX Touch

Visual voicemail is available under the icon toolbar on the left-hand side menu. If you...

Updated 5 months ago by Administrator

Direct Voicemail

MobeX Touch Using the MobeX Touch

  You can place a voicemail (VM) message directly into a voicemail box rather than ringi...

Updated 5 months ago by Administrator

Making and Receiving Audio calls.

MobeX Touch Using the MobeX Touch

You can make calls using various methods. You can make internal and external calls. Internal c...

Updated 5 months ago by Administrator

Presence tab

MobeX Touch Basic functions

The Presence tab is the home page of the MobeX Touch. It provides lots of information about...

Updated 5 months ago by Administrator

Direct Voicemail

MobeX + Mobile Application user guide Voice Calling and in call features

To direct a call or leave a message directly to someones voicemail box. First, click on...

Updated 5 months ago by Administrator

Automatic Transcription For Call Recording Bundles

Portal Feature Guide Features

Under call recording bundles, you can have the call recording transcribed. You can also enable a...

Updated 5 months ago by Laura

MobeX Speed Dial - Icons

Portal Feature Guide MobeX

MobeX Speed Dial - Icons     By adding feature codes to the provisioning settings with...

Updated 5 months ago by Administrator

Extensions - Advanced Settings

Portal Feature Guide Features

Extensions or Telephone Accounts are a key part of the hosted telephone network. This section all...

Updated 5 months ago by Administrator

Bubble CRM integration

Portal Feature Guide Partners Only

Under commerce, customer, find the customer you wish to add the Bubble service to.   ...

Updated 5 months ago by Administrator

DTMF Dialpad - used for dialing options whilst on a call

MobeX UC Desktop App Voice Call Control

DTMF Tones Opening the keypad during a call lets you send DTMF tones, which are helpful ...

Updated 5 months ago by Administrator

DTMF Dialpad - used for dialing options whilst on a call

MobeX Web Client Voice Call Control

DTMF Tones Opening the keypad during a call lets you send DTMF tones, which are helpful ...

Updated 5 months ago by Administrator

Extensions - Bulk Change

Portal Feature Guide Features

  Bulk Change   At the bottom of the main Extensions page, you will find the option ...

Updated 5 months ago by Administrator

Numbers - Bulk Change

Portal Feature Guide Features

Bulk Changes At the top level, you can see an overview of the numbers you have already allocated...

Updated 5 months ago by Administrator

Provisioning (auto-provisioning using templates)

Portal Feature Guide Features Advanced

One of the easiest ways to set up many handsets is to use the auto-provision function built withi...

Updated 5 months ago by Administrator

Transcription For Call Recording Bundles - One by One

Portal Feature Guide Features

Under call recording bundles, you can have the call recording transcribed.To perform this functio...

Updated 5 months ago by Administrator

Call Recording - Basic recording system

Portal Feature Guide Features

Call Recording can be found under Features - Call Recordings. Call recording is helpful for trai...

Updated 5 months ago by Administrator

WhateX

Portal Feature Guide Features Advanced

WhateX This service works with our WhateX application. A separate WhateX contract is required to...

Updated 5 months ago by Laura

Call history

MobeX + Mobile Application user guide User features

Call History   The call history icon is located at the bottom of the screen.   You...

Updated 6 months ago by Administrator

Cloud Phonebook

MobeX + Mobile Application user guide User features

Cloud Phonebook The cloud phonebook (CPB) functions similarly to the local contacts tab...

Updated 6 months ago by Administrator

Speed dials

MobeX + Mobile Application user guide User features

Quick dial numbers you may use regularly. Pressing the speed dial icon next to the pr...

Updated 6 months ago by Administrator