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Numbers - Bulk Change

Portal Feature Guide Features

Bulk Changes At the top level, you can see an overview of the numbers you have already allocated...

Updated 2 months ago by Administrator

Provisioning (auto-provisioning using templates)

Portal Feature Guide Features Advanced

One of the easiest ways to set up many handsets is to use the auto-provision function built withi...

Updated 2 months ago by Administrator

Transcription For Call Recording Bundles - One by One

Portal Feature Guide Features

Under call recording bundles, you can have the call recording transcribed.To perform this functio...

Updated 2 months ago by Administrator

Call Recording - Basic recording system

Portal Feature Guide Features

Call Recording can be found under Features - Call Recordings. Call recording is helpful for trai...

Updated 2 months ago by Administrator

WhateX

Portal Feature Guide Features Advanced

WhateX This service works with our WhateX application. A separate WhateX contract is required to...

Updated 2 months ago by Laura

Call history

MobeX + Mobile Application user guide User features

Call History   The call history icon is located at the bottom of the screen.   You...

Updated 3 months ago by Administrator

Cloud Phonebook

MobeX + Mobile Application user guide User features

Cloud Phonebook The cloud phonebook (CPB) functions similarly to the local contacts tab...

Updated 3 months ago by Administrator

Speed dials

MobeX + Mobile Application user guide User features

Quick dial numbers you may use regularly. Pressing the speed dial icon next to the pr...

Updated 3 months ago by Administrator

MobeX+ Settings

MobeX + Mobile Application user guide Installation

MobeX+ Settings page When you press your avatar (Profile picture), you will be taken to ...

Updated 3 months ago by Administrator

Group Hold

MobeX + Mobile Application user guide Voice Calling and in call features

Group Hold is a great way to move calls between extensions without transferring the call. ...

Updated 3 months ago by Administrator

Setting your Caller ID

MobeX + Mobile Application user guide Voice Calling and in call features

If your user permissions allow, you can change your caller ID When you are using the mai...

Updated 3 months ago by Administrator

Conferencing

MobeX UC Desktop App Conferencing suite

Conferencing with multiple people is easy in MobeX Web. You can even invite external participants...

Updated 3 months ago by Administrator

Call Hold

MobeX Web Client Voice Call Control

Holding Calls         If you press the 'Hold' button, the current caller will be p...

Updated 3 months ago by Administrator

Call Mute

MobeX Web Client Voice Call Control

Call Mute While on a call, you can mute or unmute your microphone. Muting prevents the o...

Updated 3 months ago by Administrator

Call Answer

MobeX Web Client Voice Call Control

Answering an inbound call When receiving an inbound call, you can answer it in two ways:...

Updated 3 months ago by Administrator

3 Way conference

MobeX Web Client Voice Call Control

Conference calling (3-way) Whilst in a call with another party. You can create a d...

Updated 3 months ago by Administrator

In call Cloud Phonebook update or entry

MobeX Web Client Voice Call Control

Cloud Phonebook update whilst in a call It is also possible to update the cloud phoneboo...

Updated 3 months ago by Administrator

Group Hold

MobeX Web Client Voice Call Control

Group Holding If Group holding has been enabled on the telephone portal for you (speak to ...

Updated 3 months ago by Administrator

Call Transfer

MobeX Web Client Voice Call Control

Call Transfer You can transfer a call to another party in several ways. You can even tra...

Updated 3 months ago by Administrator

Dial pad

MobeX Web Client Voice Call Control

The dial pad is used for call control and to enter new numbers that may not appear on you...

Updated 3 months ago by Administrator