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Logging in to MobeX UC

MobeX UC Desktop App Setting up your MobeX UC client for the...

Once your service provider has set up your MobeX licences, go to the following link and...

Updated 1 month ago by Administrator

MobeX 4 Teams Integration

MobeX UC Desktop App

Please refer to the Mobex 4 Teams user guide for complete user functions.

Updated 1 month ago by Laura

Mailbox message transcription

Portal Feature Guide Features

It's now possible to have your voicemail messages attached to an email and sent to you, and you c...

Updated 1 month ago by Administrator

Text-to-Speech TTS service

Portal Feature Guide Features

Text-to-speech allows the creation of sound files using computer-generated voices to read out you...

Updated 1 month ago by Administrator

Top Lists

Portal Feature Guide Reports

Top Lists can be found under Reports - Top Lists. These reports will give you a grouped idea of ...

Updated 1 month ago by Administrator

Email Reports

Portal Feature Guide Reports

Email Reports can be found under Reports on the left-hand tab. To create an email report...

Updated 1 month ago by Administrator

Queue abandoned call report

Portal Feature Guide Report and Email Examples

This report can be created under Reports, Email Reports on the left-hand side of the menu. ...

Updated 1 month ago by Administrator

Extension report - Check!!!!!?????

Portal Feature Guide Report and Email Examples

This report can be created under Reports, Email Reports on the left-hand side of the menu. ...

Updated 1 month ago by Administrator

Extensions Daily report

Portal Feature Guide Report and Email Examples

This report can be created under Reports, Email Reports on the left-hand side of the menu. ...

Updated 1 month ago by Administrator

Queue Agents report

Portal Feature Guide Report and Email Examples

This report can be created under Reports, Email Reports on the left-hand side of the menu. ...

Updated 1 month ago by Administrator

Queue - detail calls per agent report

Portal Feature Guide Report and Email Examples

This report can be created under Reports, Email Reports on the left-hand side of the menu. ...

Updated 1 month ago by Administrator

Hold Groups

MobeX Touch Using the MobeX Touch

Hold Groups is a great way to easily share calls across an office. The option needs to be enable...

Updated 1 month ago by Laura

MobeX as the Receptionist Console

Serviced Office Solutions Serviced Office Solutions - HQ

Once you have created a MobeX account for the reception extension, you can start to see t...

Updated 1 month ago by Laura

Numbers

Portal Feature Guide Basic Setup

Once you have set up the extension and handset, it will be connected to our server, and the new e...

Updated 1 month ago by Stephen

Hunt Groups

Portal Feature Guide Basic Setup

Hunt Groups is under Features - Hunt Groups under the left side menu. A Hunt Group is used to ca...

Updated 1 month ago by Administrator

Mailboxes

Portal Feature Guide Features

Mailboxes can be found under Features—Messages—All Mailboxes. Here, you can see the available mai...

Updated 1 month ago by Administrator

Speed Dials (Shared)

Portal Feature Guide Features

Speed Dial can be found on the menu under Features - Speed Dials. This is to share speed dials be...

Updated 1 month ago by Administrator

Extension - Hot Desk

Portal Feature Guide Features

Extension hot desks are on the left side of the menu under Features - Extension - Hot Desk. This...

Updated 1 month ago by Administrator

Cloud Phonebook

Portal Feature Guide Features Advanced

Cloud Phonebook can be found under the Feature Advanced tab.  First, you need to activate ...

Updated 1 month ago by Administrator

Import Users

Portal Feature Guide Features Advanced

Import users can be found under advanced features in the left-hand menu. This feature can be used...

Updated 1 month ago by Administrator