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Logging in to MobeX UC
Once your service provider has set up your MobeX licences, go to the following link and...
MobeX 4 Teams Integration
Please refer to the Mobex 4 Teams user guide for complete user functions.
Mailbox message transcription
It's now possible to have your voicemail messages attached to an email and sent to you, and you c...
Text-to-Speech TTS service
Text-to-speech allows the creation of sound files using computer-generated voices to read out you...
Top Lists
Top Lists can be found under Reports - Top Lists. These reports will give you a grouped idea of ...
Email Reports
Email Reports can be found under Reports on the left-hand tab. To create an email report...
Queue abandoned call report
This report can be created under Reports, Email Reports on the left-hand side of the menu. ...
Extension report - Check!!!!!?????
This report can be created under Reports, Email Reports on the left-hand side of the menu. ...
Extensions Daily report
This report can be created under Reports, Email Reports on the left-hand side of the menu. ...
Queue Agents report
This report can be created under Reports, Email Reports on the left-hand side of the menu. ...
Queue - detail calls per agent report
This report can be created under Reports, Email Reports on the left-hand side of the menu. ...
Hold Groups
Hold Groups is a great way to easily share calls across an office. The option needs to be enable...
MobeX as the Receptionist Console
Once you have created a MobeX account for the reception extension, you can start to see t...
Numbers
Once you have set up the extension and handset, it will be connected to our server, and the new e...
Hunt Groups
Hunt Groups is under Features - Hunt Groups under the left side menu. A Hunt Group is used to ca...
Mailboxes
Mailboxes can be found under Features—Messages—All Mailboxes. Here, you can see the available mai...
Speed Dials (Shared)
Speed Dial can be found on the menu under Features - Speed Dials. This is to share speed dials be...
Extension - Hot Desk
Extension hot desks are on the left side of the menu under Features - Extension - Hot Desk. This...
Cloud Phonebook
Cloud Phonebook can be found under the Feature Advanced tab. First, you need to activate ...
Import Users
Import users can be found under advanced features in the left-hand menu. This feature can be used...