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Update your MobeX UC

MobeX UC Desktop App Setting up your MobeX UC client for the...

From time to time, updates will be sent that require installation. If you see the 'Deskto...

Updated 1 month ago by Administrator

Chat Messaging

MobeX UC Desktop App Chat Messaging

You can jump straight into a chat from the main presence screen by right-clicking on the us...

Updated 1 month ago by Administrator

SOS help button

MobeX UC Desktop App Features

Please refer to the Kuando MobeX Busylight for details on enabling the SOS help button. The ...

Updated 1 month ago by Administrator

Kuando MobeX Busylight

MobeX UC Desktop App Advanced settings

Hardware can be purchased to enhance the operation of your MobeX software suite of applications. ...

Updated 1 month ago by Administrator

Chat Groups

MobeX UC Desktop App Chat Messaging

Go to the groups tab underneath the search bar. Any groups you have created or are pa...

Updated 1 month ago by Administrator

Functions within chat

MobeX UC Desktop App Chat Messaging

Bottom left: You can send emojis by clicking the emoji icon. Emojis can also be...

Updated 1 month ago by Administrator

Chat Message Notifications

MobeX UC Desktop App Chat Messaging

If you are on any screen and have unread messages, a number will appear next to the Cha...

Updated 1 month ago by Administrator

Chat Messaging main page

MobeX UC Desktop App Chat Messaging

On the left, you can see previous chats. You can preview the last message ...

Updated 1 month ago by Administrator

Call History

MobeX UC Desktop App Call History

Clicking the "Call History" tab on the left-hand side will display the call history pag...

Updated 1 month ago by Administrator

Speed dials

MobeX UC Desktop App Features

Your service provider can set up manual speed dials for you; these will then appear on the home...

Updated 1 month ago by Administrator

Missed call alert

MobeX UC Desktop App Features

You can also see a “Snapshot” of your missed calls icon at the top of the page. If th...

Updated 1 month ago by Administrator

Alphabetical & Unsorted list

MobeX UC Desktop App Features

You can move your icons around by using alphabetical sorting. You can choose A ...

Updated 1 month ago by Administrator

Right Click & Hint Pop-up windows

MobeX UC Desktop App Features

Right-clicking on a picture avatar provides quick access to some action buttons. Thes...

Updated 1 month ago by Administrator

Search a current presence board

MobeX UC Desktop App Features

You can search for names in the current presence board by entering a name in the search box. Th...

Updated 1 month ago by Administrator

Dial pad

MobeX UC Desktop App Voice Call Control

The dial pad is used for call control and to enter new numbers that may not appear on you...

Updated 1 month ago by Administrator

Setting your profile picture (avatar)

MobeX UC Desktop App Setting up your MobeX UC client for the...

To set your own profile picture (avatar), click on the image in the top right corner of...

Updated 1 month ago by Administrator

Web Settings page

MobeX Web Client Setting up your MobeX Web client for th...

To personalise and make adjustments to your MobeX Web application, click on your profile ...

Updated 1 month ago by Administrator

Presence avatars

MobeX Web Client First time use

The presence of avatars helps you understand each team member's current status. This can be...

Updated 1 month ago by Administrator

Call Waiting

MobeX + Mobile Application user guide Voice Calling and in call features

Call waiting Call waiting allows you to receive extra calls while a call is in progress....

Updated 2 months ago by Administrator

Send Message (Internal)

Portal Feature Guide Actions

Send Message can be found under Actions, Send Message. This allows you to send internal messages...

Updated 2 months ago by Administrator