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Numbering for Diversion services
When programming the Service Office Customer divert numbers, be sure to enter the names f...
Redial - last 30 numbers
Once an outbound call or video call has been made, the Redial key will appear on the righ...
Quick links
There are some quick link buttons to help you navigate around the portal easily. ...
Group Hold
Group hold is currently available on the MobeX Touch handset and MobeX+ mobile. It is also avai...
Hold Groups
Hold Groups is a great way to easily share calls across an office. The option needs to be enable...
Call Recording Bundles
Call recording bundles can be found under Features - Call Recording Bundles. There are several...
Voicemail to Email
Voicemail-to-email is available for the MobeX touch and can be added or remove...
Visual Voicemail
Visual voicemail is available under the icon toolbar on the left-hand side menu. If you...
Direct Voicemail
You can place a voicemail (VM) message directly into a voicemail box rather than ringi...
Making and Receiving Audio calls.
You can make calls using various methods. You can make internal and external calls. Internal c...
Presence tab
The Presence tab is the home page of the MobeX Touch. It provides lots of information about...
Direct Voicemail
To direct a call or leave a message directly to someones voicemail box. First, click on...
Automatic Transcription For Call Recording Bundles
Under call recording bundles, you can have the call recording transcribed. You can also enable a...
MobeX Speed Dial - Icons
MobeX Speed Dial - Icons By adding feature codes to the provisioning settings with...
Bubble CRM integration
Under commerce, customer, find the customer you wish to add the Bubble service to. ...
DTMF Dialpad - used for dialing options whilst on a call
DTMF Tones Opening the keypad during a call lets you send DTMF tones, which are helpful ...
DTMF Dialpad - used for dialing options whilst on a call
DTMF Tones Opening the keypad during a call lets you send DTMF tones, which are helpful ...
Extensions - Bulk Change
Bulk Change At the bottom of the main Extensions page, you will find the option ...
Numbers - Bulk Change
Bulk Changes At the top level, you can see an overview of the numbers you have already allocated...
Provisioning (auto-provisioning using templates)
One of the easiest ways to set up many handsets is to use the auto-provision function built withi...