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This section will help you see what customers you have that are missing vital information about...

A web URL notification is a way of pushing a signal to somewhere else, like a webpage or another ...

This feature can be found under Features Advanced - Remote Access. This service would typically ...

Found under Features Advanced Pattern Menus, customers can dial through the system using this ser...

Feature prefixes can be found under Features Advanced - Feature Prefixes. This is used to create...

This can be found under Features Advanced - Disaster Recovery. This is an important feature as i...

The Telephone Preference Service is a list of numbers held by DMA (Data & Marketing Association)....

Queues are a great way to control high volumes of calls around an office where' agents' are avail...

Page groups can be found under Features - Page Groups. To make page extensions and their speaker...

Setting up public telephone numbers so that anyone worldwide can contact you is a perfect way to ...

A Hunt Group is used to call more than one telephone extension. There can be different levels in ...

This setup will include multiple menu options. All options can be found under the Feature menu. ...

Standard Feature Codes on our System The following Feature Codes are integrated into our system....

Feature Codes can be found under Features - Feature Codes.   Feature Codes work similarly to Nu...

Conferences can be found under Features - Conferences. Conferencing is integrated into the s...

Classes of Service can be found under Features - Classes of Service. This feature allows you to ...

Under call recording bundles, you can have the call recording transcribed.To perform this functio...

Setting up the customer is one of the most vital parts of keeping your customers safe. As part of...

It's now time to create your Service Office Customers.   This can be done in the normal...

One of the easiest ways to set up many handsets is to use the auto-provision function built withi...