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Call Recording Bundles Call recording bundles can be found under AI Call Intelligence - Call R...

We do our best to keep the manual as up to date as possible; sometimes you may see things appear ...

Under Settings, then Customer, you will find some settings that can be changed to allow the defau...

You must create the customer before activating any of the customer features. This c...

  Extensions - Lite work exactly the same as the normal extensions, with one feature removed. Th...

Feature Codes can be found under Features - Feature Codes. Feature Codes work similarly to Num...

IVR Menu stands for Integrated Voice Response Menu. The telephone system plays a message, and the...

Alerts can be used for several vital notifications and are one of the best ways to monitor expens...

Widget Wallboards Here, you can build a customised wallboard to display a wide range of informat...

This function can be found under Features Advanced - The Blacklist. The Blacklist is designe...

In the menu on the left-hand side, you can access a lot of useful documentation. This is ...

API Documentation - If you are not signed in, you can view the public API documentation. If yo...

Add Wizard can be found under the features menu on the left-hand side. Person It is...

Add Wizard can be found under the features menu on the left-hand side. Person It is...

Time and date routes can be found on Features—Times and Dates. This can automate some system chan...

Call Recording can be found under Features - Call Recordings. Call recording is helpful for trai...

Automatic number porting allows numbers to be loaded directly onto a customer’s account. The por...

Extensions or Telephone Accounts are a key part of the hosted telephone network. This section all...

AI for Feature codes This section, 'for Feature codes', enables the AI Agents to understand what...

AI agents normally involve a fair amount of programming and tweaking. Because we have already don...