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Recently Updated Pages

Beginning a chat session - simple chat message

MobeX + Mobile Application user guide Chat

When you want to start a chat or look at any messages, select the message icon at the bot...

Updated 19 hours ago by Laura

Group chat

MobeX + Mobile Application user guide Chat

Start a group chat by first going to the Groups tab Then click on " Create...

Updated 1 day ago by Laura

Send a file

MobeX + Mobile Application user guide Chat

You can send various files directly from your mobile phone. Press the file upload button ...

Updated 1 day ago by Laura

Presence Tab

MobeX + Mobile Application user guide User features

Presence Tab The first tab will display your presence, also known as BLF (Busy Lamp F...

Updated 1 day ago by Laura

Receiving files

MobeX + Mobile Application user guide Chat

Easily receive and access files shared in chat. Once you have received...

Updated 5 days ago by Laura

Feature Codes

Portal Feature Guide Features

Feature Codes can be found under Features - Feature Codes.   Feature Codes work similarly to Nu...

Updated 2 weeks ago by Administrator

Hunt Groups - Advanced Settings

Portal Feature Guide Features

A Hunt Group is used to call more than one telephone extension. There can be different levels in ...

Updated 3 weeks ago by Administrator

Numbers - Advanced Settings

Portal Feature Guide Features

Setting up public telephone numbers so that anyone worldwide can contact you is a perfect way to ...

Updated 3 weeks ago by Administrator

Extensions - Advanced Settings

Portal Feature Guide Features

Extensions or Telephone Accounts are a key part of the hosted telephone network. This section all...

Updated 3 weeks ago by Administrator

Times and Dates

Portal Feature Guide Features

Time and date routes can be found on Features—Times and Dates. This can automate some system chan...

Updated 3 weeks ago by Administrator

What's new in our updates

Portal Feature Guide

21/07/2026 Improvement – Features/codes/edit – Updated time routes table to show time ...

Updated 3 weeks ago by Administrator

Getting your call transcriptions into the HaloPSA tickets

MobeX for HaloPSA Call transcriptions

Once HaloPSA has been enabled on the system portal, you can add extra features, such as...

Updated 4 weeks ago by Laura

Add User - Using the Add Wizard

Portal Feature Guide Basic Setup

Add Wizard can be found under the features menu on the left-hand side. Person It is...

Updated 4 weeks ago by Administrator

Add Wizard - Advanced

Portal Feature Guide Features

Add Wizard can be found under the features menu on the left-hand side. Person It is...

Updated 4 weeks ago by Administrator

Touch T10 & T10 LTE

MobeX Touch Specifications

MobeX Touch Specs CPU : Qualcomm® Snapdragon™ M685 (SM6225) 4xA73@2.8GHz GPU: Qualcomm® Adreno ...

Updated 1 month ago by Administrator

HaloPSA tab for easy access

MobeX for HaloPSA Using Halo within MobeX UC

A new HaloPSA icon will conventionally appear on the left-hand side of the MobeX UC softwar...

Updated 1 month ago by Laura

HaloPSA Setting inside the MobeX UC Client

MobeX for HaloPSA Setting up your HaloPSA configuration

After the system setup has been enabled on the portal, new settings will be available w...

Updated 1 month ago by Laura

HaloPSA integration settings in the telephone system

MobeX for HaloPSA Setting up your HaloPSA configuration

These settings need to be entered by the system owner. Please refer to your upstream provider. T...

Updated 1 month ago by Laura

HaloSPA

Portal Feature Guide Partners Only

It is possible to add HaloSPA to the portal to enable incoming and outgoing calls from the ...

Updated 1 month ago by Administrator

Web Settings page

MobeX Web Client Setting up your MobeX Web client for th...

To personalise and make adjustments to your MobeX Web application, click on your profile ...

Updated 2 months ago by Laura