You can jump straight into a chat from the main presence screen by right-clicking on the user's avatar. Then press the chat icon, which opens a pop-up chat window. |

|

|
You can also start a chat by clicking the user’s avatar, then selecting the chat icon next to their extension number. |
A smaller pop-up window will appear at the bottom of the Presence screen. You can chat here as usual, or click the expand icon to open the main chat messaging page.

|

|

|
Alternatively, clicking the Chat icon on the left-hand side of the screen will take you directly to the main chat messaging page. |
|
|