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MobeX Web Client

User Guide and set up of the MobeX Web Client

Table of Contents

Complete step by Step guide on how to set up your MobeX Web client, plus how to get the most from...

Logging in to MobeX Web

Once your service provider has set up your MobeX licences, you will receive an email like the one...

Setting your profile picture (avatar)

Click the avatar icon in the top left corner to open the settings tab. Here, you will s...

Web Settings page

As shown before, clicking your profile picture brings you to the settings page. Here, y...

Home Page

Above is an image of the MobeX Web home page. This includes your Presence/BLF keys, manual sp...

Speed dials

Your service provider can set up manual speed dials for you; these will then appear on the home...

Dialpad

Enter the number you wish to dial in the dial pad on the right of the interface. P...

Calling Screen (Voice call)

Calling Screen (Voice call) Ringing destination  On a call  ...

Transferring a voice call

Input the number to transfer the call to  Blind transfer (Directly transfer the...

Video calling outbound

You can make a direct video call with another user in 2 ways. If you hover your mouse over the us...

Presence Screen

Here is a section of the presence screen at the top left. It will all look different depend...

Custom presence boards

You can customise your presence screens or create new presence boards by selecting this...

Search a current presence board

You can search for names in the current presence board by entering a name here in the...

Alphabetical & Unsorted list

You can move your icons around by using alphabetical sorting. You can choose A ...

The presence icon dot

To help indicate if someone is available, a dot is placed at the bottom right of the ...

Hint Pop-up windows

By hovering your mouse pointer over an icon for more than one second, you can access ...

Incoming call ringing

By default, incoming call notifications are enabled. You can disable them (stop ringi...

Missed call alert

You can also see a “Snapshot” of your missed calls icon at the top of the page. If th...

Dark Mode

You can enable ‘Dark Mode’ under settings by clicking on your picture icon. Enable...

Call History

Clicking the call history tab on the left-hand side will bring up the call history page...

Contacts (Cloud Phonebook)

If you click the following icon, it will take you to the Contacts page. ...

Chat Messaging

You can jump straight into a chat from the main presence screen by pressing the c...

Chat Messaging main page

On the left, you can see previous chats. You can preview the last message ...

Chat Message Notifications

If you are on any screen and have messages waiting to be read, the number next to the c...

Functions within chat

Bottom left: You can send and receive emojis by clicking the emoji icon. ...

Chat Groups

Go to the groups tab underneath the search bar. Any groups you have created or are pa...

Conferencing

Clicking the Conference tab will open a new browser tab and take you to the Con...

Kuando MobeX Busylight

Hardware can be purchased to enhance the operation of your MobeX software suite of applications. ...