MobeX Web Client
Complete step-by-step guide on how to set up your MobeX Web client, plus how to get the most from all the features available within the software package.
Setting up your MobeX Web client for the first time
Logging in to MobeX Web
Once your service provider has set up your MobeX licences, you will receive an email li...
Web Settings page
To personalise and make adjustments to your MobeX Web application, click on your profile ...
Setting your profile picture (avatar)
To set your own profile picture (avatar), click on the image in the top right corner of...
First time use
Features
Dial pad
The dial pad is used for call control and to enter new numbers that may not appear on you...
Voice call control - Hold, Transfer and other useful functions
When receiving an inbound call, you can answer it in two ways: The first is to pres...
Video calling & Screen sharing
Video calling is great for one-on-one meetings, for when you're not in the same room or even th...
Search a current presence board
You can search for names in the current presence board by entering a name in the search box. Th...
Right Click & Hint Pop-up windows
Right-clicking on a picture avatar provides quick access to some action buttons. Thes...
Alphabetical & Unsorted list
You can move your icons around by using alphabetical sorting. You can choose A ...
Missed call alert
You can also see a “Snapshot” of your missed calls icon at the top of the page. If th...
Speed dials
Your service provider can set up manual speed dials for you; these will then appear on the home...
Calling Screen (Voice call)
Calling Screen (Voice call) When you receive an internal call, it will display the per...
Custom presence boards
Custom presence boards are a great way to maximise the benefits of your MobeX Web client. You can...
Call History
Cloud Phonebook - (Contacts)
Chat Messaging
Chat Messaging
You can jump straight into a chat from the main presence screen by right-clicking on the us...
Chat Messaging main page
On the left, you can see previous chats. You can preview the last message ...
Chat Message Notifications
If you are on any screen and have unread messages, a number will appear next to the Cha...
Functions within chat
Bottom left: You can send emojis by clicking the emoji icon. Emojis can also be...
Chat Groups
Go to the groups tab underneath the search bar. Any groups you have created or are pa...