How does it work
The MobeX Click2Dial Chrome extension is installed as an additional service for your Chrome browser. It scans any page you are viewing to identify phone numbers that can be called and modifies the page to enable the click-to-dial function.
Here is an example of this process in action. As you can see, it has enabled some of the numbers, added a telephone icon at the end of each number and underlined the numbers as well.
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As you can see from the page scan (image shown above), this is based on best efforts. Unfortunately, it was unable to process this number due to the anomalies next to the telephone number. | |
When you click on the number that has been highlighted, a pop-up box will appear to indicate the number you are calling. | |
Calling Using a Desktop Phone
If you have enabled auto answer and are using a desktop handset, your handset will go 'off hook' and make the call out. |
Calling Using a Software Phone
If you are using phone software like MobeX+ Mobile, MobeX UC, MobeX Web, or MobeX Touch, the phone software will ring, and upon answering, it will initiate the outbound call for you. |
Please note: If you are using multiple devices and/or software, your call will be delivered to all. |
It is important to note that auto-answer should be switched off in this case to prevent the desktop phone from automatically taking control of the call. |