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Quick installation guide v1.5

MobeX Touch Lets Get started

MobeX Touch T10 & T10 LTEQuick Installation Guide 1 Precautions 1. Do not disconnect the power supply during startup or while the device is upgrading its software. Doing so may cause damage by corrupting the device’s system and prevent it from s...

Touch T10 & T10 LTE

MobeX Touch Specifications

MobeX Touch Specs CPU : Qualcomm® Snapdragon™ M685 (SM6225) 4xA73@2.8GHz GPU: Qualcomm® Adreno 610 GPU Operating System: Android 14 Screen: 10.95-inch IPS/in-cell HD 1200*2000 Brightness: 450 nits or 1542 lumens Camera: 1 x Front Camera 5 Megapixels, 1 x...

Connecting your MobeX account to the device

MobeX Touch Basic functions

After completing your Google account details, you will also need to enter your MobeX login credentials. Logging in Click on the Let's go to begin the log in process Enter your email address. Check your email system to see if you...

First time screen

MobeX Touch Basic functions

Now you have logged in, you will see the layout that has been pre-set for you via the system portal. This can easily be administered for changes via the system portal. You will be presented with a similar screen showing all your colleagues and work team mem...

Installing & Downloading the App

MobeX Click2Dial

You need to download the MobeX Click2Dial Chrome extension from the Google store to get it up and running. Please click on the link here https://chromewebstore.google.com/detail/mobex-click2dial/biindgchnmnggjbfibclcafabgkaebpa Or go...

How does it work

MobeX Click2Dial

The MobeX Click2Dial Chrome extension is installed as an additional service for your Chrome browser. It scans any page you are viewing to identify phone numbers that can be called and modifies the page to enable the click-to-dial function. Here is an ...

Presence tab

MobeX Touch Basic functions

The Presence tab is the home page of the MobeX Touch. It provides lots of information about coworkers' current status. This helps with understanding if members of your team are busy on a phone or video call, available or unavailable or in DND (do not dis...

Dial Pad

MobeX Touch Basic functions

The Dial pad is on the right-hand side of the MobeX Touch tablet.  You can use this keypad to dial external numbers or internal telephone extensions of other users. You can decide whether to perform a voice or video call when making an internal call. ...

Local Phonebook Contacts tab

MobeX Touch Basic functions

Local Phonebook can be found using the following tab at the top of the tablet. Local Phonebook contacts are available if you have logged in to your Google account when setting up your tablet. Any contacts in your Google account will be d...

Cloud Phonebook contacts tab

MobeX Touch Basic functions

Cloud Phonebook can be found under the following tab Icon at the top of the tablet. Cloud Phonebook contacts are available from the telephone system. Any contacts in the telephone system will be displayed here. The Cloud Phonebook ca...

Favourites tab

MobeX Touch Basic functions

The favourites tab can be found using the following icon at the top of the tablet. The favourites tab allows you to save frequently used contacts in your own personal favourites tab, making it easy to find them.     ...

Making and Receiving Audio calls.

MobeX Touch Using the MobeX Touch

You can make calls using various methods. You can make internal and external calls. Internal calling There are several different ways to make an internal call to a work colleague. If you know the extension number you wish to call, you can enter it ...

Placing a call on Hold

MobeX Touch Using the MobeX Touch

  Hold a Call When you have either made or received a call.  You can place the caller on hold by pressing the hold key. The caller will hear the music on hold that has been set up for your handset or system hold music. (You can test ...

Transferring calls

MobeX Touch Using the MobeX Touch

Transferring callings Calls can be transferred to another internal party or an external 3rd party.   When you are in a call with another caller, the transfer button appears on the screen.   Press the transfer button, and the following di...

Video calling

MobeX Touch Using the MobeX Touch

You can call your internal contacts using video calling. They must be using one of the MobeX suite of software available or a hardware device like another MobeX Touch. When making a video call. You can make adjustments to the angle of the tablet...

Handpiece Replace or missing

MobeX Touch Lets Get started

Because the MobeX Touch uses a wireless Bluetooth connection for the handpiece, you can move around the office or home with ease while on a call. Of course, that can present some extra problems, too. Don't worry—your MobeX Touch has you covered. Lost my handp...

Call Back When Free

MobeX Touch Using the MobeX Touch

If a team member is on the phone, the handset icon by the side of their picture indicates they are on a call. Pressing their avatar presence key will bring up more information about your co-worker. You can create a call-back alert by se...

Last Number Redial

MobeX Touch Using the MobeX Touch

Up to 30 numbers can be saved in your Last Number Redial list (LNR). You can access this list from the keypad.   It is this Icon   If you have entered a number in the dial number window. The LNR key is replaced with a delete key. T...