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To get started, you need access to a Microsoft Teams account. You will also need a MobeX UC account to use the desktop application. This requires a MobeX licence from your service provider. Once you have your licence, you will also need to gain access to the ...

Before you can use MobeX 4Teams on your Mobile device or Desktop, you first need to install the correct applications.  ​ For desktop users: Please install the MobeX UC desktop application and the Microsoft Teams application.   ​Please note that specific fire...

How to find MobeX 4Teams Open Microsoft Teams and go to the App marketplace. Search in the marketplace for “MobeX” and you will find the MobeX 4Teams App.       Click on the Add button to install the app. Then, click Add ag...

Enter the number you wish to dial using the on-screen keypad or by typing it into the box above.    Then, press the green phone icon to start the call. On desktop, the MobeX UC app will open to initiate the call. On ...

When you receive an inbound call, MobeX UC will display this screen.   Press the green phone icon to answer or the red icon to refuse the call. On mobile devices, MobeX+ will pop up for incoming calls.

1. If you encounter the error message below when logging into MobeX 4Teams desktop, please verify that you are logged in correctly to your MobeX software and try again.   2. When logging into MobeX 4Teams on your mobile, if you get s...

If the Cloud Phonebook is enabled in the hosted telephone portal, all your contacts will sync and appear as follows: On the desktop or web app, the Contacts appear on the right-hand side of the screen.    You can search for a number at...

In the Desktop or Web version of Teams, call history is accessed in a similar way to the Contacts.   On the right-hand side of the screen, you will find a tab at the top that defaults to the Contacts. To view call history, simply click the Histor...

When you have a call in progress, additional buttons will appear on the screen. Pressing the Hold key will place the caller on hold. To take the call off hold. Press the Unhold key.

Once the call has started, more options will appear below the ongoing call.       Pressing the More icon will open additional options.     You can now choose to use one of the following icons from the options on the screen. ...

This is an extract from a website. Highlight a number and click copy. A pop-up window will appear. You can initiate the call by pressing the call button or dismiss the window by selecting cancel. ...

When you have a call in progress, additional buttons will appear on the screen.   Pressing the More key will show more options for the call. The two options that will appear are Dialpad (used for sending DTMF tones) and the Trans...

You can make changes to your MobeX UC to personalise the app to suit your needs best.   Click on your picture or the avatar on the top right to view all current settings. The current settings are shown here. Click on any of the l...

To change to dark mode.   Click on your picture or the avatar on the top right to view all current settings. Toggling the dark mode switch will enable this function. This will change your screen colours to resemble the f...

To change to the incoming call notification.   Click on your picture or the avatar on the top right to view all current settings. The current settings are shown here.    Toggling the incoming calls switch will enable this funct...

To enable Do Not Disturb (DND).   Click on your picture or the avatar on the top right to view all current settings. The current settings are shown here.    Toggling the Do Not Disturb switch to enable this function. D...

When Clipboard calls is enabled.  This allows you to highlight and copy numbers directly from the screen.   A pop-up window will appear to make a new call.   You can press the call button to make the call  You can press the cancel...

You can toggle the switch if you wish to use a desk telephone with the UC app.     When enabled, any number that is displayed in the app window will be used to dial out.  Instead of the call audio being on the app. It delive...

  Logging in and out of the app is very easy.   Login To log in, enter your email address that is associated with your MobeX UC login. If you are unsure what that is, please consult your service provider. You will receive an email ...

There are always new developments happening with your MobeX UC application. To ensure you receive the latest updates, we send notifications regularly within the app.   If you see the yellow dot next to the version number, you know a new update is...