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The MobeX Click2Dial Chrome extension is installed as an additional service for your Chrome browser. It scans any page you are viewing to identify phone numbers that can be called and modifies the page to enable the click-to-dial function. Here is an ...

Microsoft single sign on or better known as Microsoft SSO can be found under Features, then People. Please Note: If you enable Microsoft SSO, MFA will be disabled for the user account on the portal.  Setting up as the End User As the end user, the...

The Documentation tab is located on the left-hand side of the screen. There are 3 sections containing various useful information about products and services. The User Guide tab contains all guides for the Portal Feature Guide, the Mobex suite of product...

User Guides can be found under documentation on the left-hand side of the portal.   Each of the items above is a clickable link that will take you to the user guide of your choice.   Because this is an online user guide, specifically the portal s...

When you have a call in progress, additional buttons will appear on the screen. Pressing the Hold key will place the caller on hold. To take the call off hold. Press the Unhold key.

Once the call has started, more options will appear below the ongoing call.       Pressing the More icon will open additional options.     You can now choose to use one of the following icons from the options on the screen. ...

This is an extract from a website. Highlight a number and click copy. A pop-up window will appear. You can initiate the call by pressing the call button or dismiss the window by selecting cancel. ...

When you have a call in progress, additional buttons will appear on the screen.   Pressing the More key will show more options for the call. The two options that will appear are Dialpad (used for sending DTMF tones) and the Trans...

You can make changes to your MobeX UC to personalise the app to suit your needs best.   Click on your picture or the avatar on the top right to view all current settings. The current settings are shown here. Click on any of the l...

To change to dark mode.   Click on your picture or the avatar on the top right to view all current settings. Toggling the dark mode switch will enable this function. This will change your screen colours to resemble the f...

To change to the incoming call notification.   Click on your picture or the avatar on the top right to view all current settings. The current settings are shown here.    Toggling the incoming calls switch will enable this funct...

To enable Do Not Disturb (DND).   Click on your picture or the avatar on the top right to view all current settings. The current settings are shown here.    Toggling the Do Not Disturb switch to enable this function. D...

When Clipboard calls is enabled.  This allows you to highlight and copy numbers directly from the screen.   A pop-up window will appear to make a new call.   You can press the call button to make the call  You can press the cancel...

You can toggle the switch if you wish to use a desk telephone with the UC app.     When enabled, any number that is displayed in the app window will be used to dial out.  Instead of the call audio being on the app. It delive...

  Logging in and out of the app is very easy.   Login To log in, enter your email address that is associated with your MobeX UC login. If you are unsure what that is, please consult your service provider. You will receive an email ...

There are always new developments happening with your MobeX UC application. To ensure you receive the latest updates, we send notifications regularly within the app.   If you see the yellow dot next to the version number, you know a new update is...