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Once you have set up the extension and handset, it will be connected to our server, and the new extension number will be shown on the handset. You can direct phone numbers to this telephone extension or one number to multiple extensions. To add a phone number ...

Select the Extension you have just created.  This can be found under Features - Extensions. You can use our provisioning server or program the necessary details into the handset or softphone to provision the hardware you will use. If we provide the handset, o...

Hunt Groups is under Features - Hunt Groups under the left side menu. A Hunt Group is used to call more than just one telephone extension. You can have different levels in the Hunt Group; for example, call the receptionist in level 1, then call all staff in l...

Setting up the customer is one of the most vital parts of keeping your customers safe. As part of providing telephone services for customers, you need to be able to provide Emergency Services telephone access. This is the ability to dial 999 or 112. To enable...

Everything we do, we try to design around you and your clients. Don’t forget if you want to add anything to our growing list of features and requests. Just email ideas@ntalk.co.uk The Roadmap can be found at the very top of the portal under the Home button on...

Alerts can be used for several vital notifications and are one of the best ways to monitor expensive and lengthy calls. Here are a couple of examples of lengthy and costly call alerts. Alerts First, go to Features - Alerts and click New. You will s...

Add Wizard can be found under the features menu on the left-hand side. Person It is possible to use the add wizard to add just telephone extensions and mailboxes without associating a person with the extension.   However, adding a person's deta...