Table of Contents
Complete step by Step guide on how to set up your MobeX Web client, plus how to get the most from all the features available within the software package.
Logging in to MobeX Web
Once your service provider has set up your MobeX licences, you will receive an email like the one...
Setting your profile picture (avatar)
Click the avatar icon in the top left corner to open the settings tab. Here, you will s...
Web Settings page
As shown before, clicking your profile picture brings you to the settings page. Here, y...
Home Page
Above is an image of the MobeX Web home page. This includes your Presence/BLF keys, manual sp...
Speed dials
Your service provider can set up manual speed dials for you; these will then appear on the home...
Dialpad
Enter the number you wish to dial in the dial pad on the right of the interface. P...
Calling Screen (Voice call)
Calling Screen (Voice call) Ringing destination On a call ...
Transferring a voice call
Input the number to transfer the call to Blind transfer (Directly transfer the...
Video calling outbound
You can make a direct video call with another user in 2 ways. If you hover your mouse over the us...
Presence Screen
Here is a section of the presence screen at the top left. It will all look different depend...
Custom presence boards
You can customise your presence screens or create new presence boards by selecting this...
Search a current presence board
You can search for names in the current presence board by entering a name here in the...
Alphabetical & Unsorted list
You can move your icons around by using alphabetical sorting. You can choose A ...
The presence icon dot
To help indicate if someone is available, a dot is placed at the bottom right of the ...
Hint Pop-up windows
By hovering your mouse pointer over an icon for more than one second, you can access ...
Incoming call ringing
By default, incoming call notifications are enabled. You can disable them (stop ringi...
Missed call alert
You can also see a “Snapshot” of your missed calls icon at the top of the page. If th...
Dark Mode
You can enable ‘Dark Mode’ under settings by clicking on your picture icon. Enable...
Call History
Clicking the call history tab on the left-hand side will bring up the call history page...
Contacts (Cloud Phonebook)
If you click the following icon, it will take you to the Contacts page. ...
Chat Messaging
You can jump straight into a chat from the main presence screen by pressing the c...
Chat Messaging main page
On the left, you can see previous chats. You can preview the last message ...
Chat Message Notifications
If you are on any screen and have messages waiting to be read, the number next to the c...
Functions within chat
Bottom left: You can send and receive emojis by clicking the emoji icon. ...
Chat Groups
Go to the groups tab underneath the search bar. Any groups you have created or are pa...
Conferencing
Clicking the Conference tab will open a new browser tab and take you to the Con...
Kuando MobeX Busylight
Hardware can be purchased to enhance the operation of your MobeX software suite of applications. ...