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References

Listed below is all the known content in the system that links to this item.

Feature Codes

Portal Feature Guide Features

Feature Codes can be found under Features - Feature Codes. Feature Codes work similarly to Numbe...

Disaster Recovery

Portal Feature Guide Features Advanced

This can be found under Features Advanced - Disaster Recovery. This is an important feature as i...

Music On Hold

Portal Feature Guide Features Advanced

This feature is found under Features Advanced and is used for uploading Music On Hold for the sys...

Pattern Menus

Portal Feature Guide Features Advanced

Found under Features Advanced Pattern Menus, customers can dial through the system using this ser...

Analytics

Portal Feature Guide Reports

Analytics can be found under Reports - Analytics. Analytics is a great way of finding detailed r...

Reception Console

Portal Feature Guide Reception Console

The Reception Console is a quick and easy way for someone handling large volumes of calls to drag...

Call Recording Bundles

Portal Feature Guide Features

Call recording bundles can be found under Features - Call Recording Bundles. There are several...

Numbers - Advanced Settings

Portal Feature Guide Features

Setting up public telephone numbers so that anyone worldwide can contact you is a perfect way to ...

Numbers

Portal Feature Guide Basic Setup

Once you have set up the extension and handset, it will be connected to our server, and the new e...

Alerts - Get Notified

Portal Feature Guide Features

Alerts can be used for several vital notifications and are one of the best ways to monitor expens...

Extensions - Advanced Settings

Portal Feature Guide Features

Extensions or Telephone Accounts are a key part of the hosted telephone network. This section all...

Widget Wallboards

Portal Feature Guide Reports

Widget Wallboards can be found under Reports - Widget Wallboards. Here, you can build a customis...

Route Calls To - Default Destinations Options (including dial features)

Portal Feature Guide Features

Whenever you see the ‘Route calls to’ or Destinations in IVRs, please note that there are always ...

Queue Agent History

Portal Feature Guide Reports

Queue Agent History can be found under Reports - Queue Agent History. A history report can show ...