References
Listed below is all the known content in the system that links to this item.
Disaster Recovery
This can be found under Features Advanced - Disaster Recovery. This is an important feature as i...
Music On Hold
This feature is found under Features Advanced and is used for uploading Music On Hold for the sys...
Pattern Menus
Found under Features Advanced Pattern Menus, customers can dial through the system using this ser...
Reception Console
The Reception Console is a quick and easy way for someone handling large volumes of calls to drag...
Queues
Queues are a great way to control high volumes of calls around an office where' agents' are avail...
Hunt Groups
Hunt Groups is under Features - Hunt Groups under the left side menu. A Hunt Group is used to ca...
Numbers
Once you have set up the extension and handset, it will be connected to our server, and the new e...
Sounds
Sounds can be found under Features Advanced - Sounds. Sounds is a great way to upload WAV sound ...
Numbers - Advanced Settings
Setting up public telephone numbers so that anyone worldwide can contact you is a perfect way to ...
For Feature Codes - Customer overview
AI for Feature codes This section, 'for Feature codes', enables the AI Agents to understand what...
Extensions - Advanced Settings
Extensions or Telephone Accounts are a key part of the hosted telephone network. This section all...
Times and Dates
Time and date routes can be found on Features—Times and Dates. This can automate some system chan...
Feature Codes
Feature Codes can be found under Features - Feature Codes. Feature Codes work similarly to Num...
Call Recording Bundles
Call Recording Bundles Call recording bundles can be found under AI Call Intelligence - Call R...
Agents
AI agents normally involve a fair amount of programming and tweaking. Because we have already don...
Route Calls To - Default Destinations Options (including dial features)
Whenever you see the ‘Route calls to’ or Destinations in IVRs, please note that there are always ...