Voice Call Control
Making an external call
Using the Dialpad, enter the number you want to call. Once you have entered the...
Making an internal call
Using the dial pad You can make an internal call in several ways. You can dial the f...
Dial pad
The dial pad is used for call control and to enter new numbers that may not appear on you...
Redial - last 30 numbers
Redial The redial key is available after you have dialled the first number. ...
Call Answer
Answering an inbound call When receiving an inbound call, you can answer it in two ways:...
Call Transfer
Call Transfer You can transfer a call to another party in several ways. You can even tra...
Call Hold
Holding Calls If you press the 'Hold' button, the current caller will be p...
Group Hold
Group Holding If Group holding has been enabled on the telephone portal for you (speak to ...
Call Mute
Call Mute While on a call, you can mute or unmute your microphone. Muting prevents the o...
DTMF Dialpad - used for dialing options whilst on a call
DTMF Tones Opening the keypad during a call lets you send DTMF tones, which are helpful ...
In call Cloud Phonebook update or entry
Cloud Phonebook update whilst in a call It is also possible to update the cloud phoneboo...
3 Way conference
Conference calling (3-way) Whilst in a call with another party. You can create a d...
Direct Voicemail
Direct Voicemail You can place a voicemail (VM) message directly into a voicemail box ...