MobeX UC Desktop App

Once your service provider has set up your MobeX licenses, go to the following link...

From time to time, updates will be sent that require installation. If you see the 'Deskto...

To personalise and make adjustments to your MobeX UC in the application, click your profi...

To set your own profile picture (avatar), click on the image in the top right corner of...

The Home page gives a visual indication of your work colleagues. It allows you to s...

The presence of avatars helps you understand each team member's current status. This can be...

    Using the Dialpad, enter the number you want to call.   Once you have entered the...

Using the dial pad You can make an internal call in several ways.   You can dial the f...

The dial pad is used for call control and to enter new numbers that may not appear on you...

Answering an inbound call When receiving an inbound call, you can answer it in two ways:...

Call Transfer You can transfer a call to another party in several ways. You can even tra...

Holding Calls         If you press the 'Hold' button, the current caller will be p...

Group Holding If Group holding has been enabled on the telephone portal for you (speak to ...

Call Mute While on a call, you can mute or unmute your microphone. Muting prevents the o...

DTMF Tones Opening the keypad during a call lets you send DTMF tones, which are helpful ...

Cloud Phonebook update whilst in a call It is also possible to update the cloud phoneboo...

Conference calling (3-way) Whilst in a call with another party. You can create a d...

When on a web page, an Excel spreadsheet or in any application that allows you to copy. You...

Direct video calling is great for one-on-one meetings, for when you're not in the same room or ...

You can search for names in the current presence board by entering a name in the search box. Th...

Right-clicking on a picture avatar provides quick access to some action buttons. Thes...

You can move your icons around by using alphabetical sorting. You can choose A ...

Please refer to the Kuando MobeX Busylight for details on enabling the SOS help button. The ...

Using your desk phone with that app lets you use it as your audio device for any calls.  Y...

You can also see a “Snapshot” of your missed calls icon at the top of the page. If th...

Your service provider can set up manual speed dials for you; these will then appear on the home...

Calling Screen (Voice call) When you receive an internal call, it will display the per...

Custom presence boards are a great way to maximise the benefits of your MobeX UC client. You can ...

Clicking the "Call History" tab on the left-hand side will display the call history pag...

Clicking the following icon will direct you to the Contacts page. People listed und...

You can jump straight into a chat from the main presence screen by right-clicking on the us...

On the left, you can see previous chats. You can preview the last message ...

If you are on any screen and have unread messages, a number will appear next to the Cha...

Bottom left: You can send emojis by clicking the emoji icon. Emojis can also be...

Go to the groups tab underneath the search bar. Any groups you have created or are pa...

Conferencing with multiple people is easy in MobeX Web. You can even invite external participants...

Hardware can be purchased to enhance the operation of your MobeX software suite of applications. ...