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Clicking the "Call History" tab on the left-hand side will display the call history page. This is the layout of the call history page. Voice calls Video calls Call direction sort You can use the tabs at the top of t...

Clicking the following icon will direct you to the Contacts page. People listed under your Contacts are saved in your Cloud Phonebook. If this icon is missing from the menu bar on the left, please contact your service provider so they ...

You can jump straight into a chat from the main presence screen by right-clicking on the user's avatar. Then press the chat icon, which opens a pop-up chat window. You can also start a chat by clicking the user’s avatar, then selecting t...

On the left, you can see previous chats. You can preview the last message sent/received and the time/date it was sent/received. Click on the Icon or message to open the large chat window. Message Screen Exampl...

If you are on any screen and have unread messages, a number will appear next to the Chat tab to notify you. For example, “1” indicates one unread message. Within the chat view, a dot will appear on the far right of a conversation to show which cha...

Bottom left: You can send emojis by clicking the emoji icon. Emojis can also be received in chats. Bottom left Bottom left: Upload a document or file to send. You can create a conference for you and your chat p...

Go to the groups tab underneath the search bar. Any groups you have created or are part of will appear here. You can create a new chat group by clicking the create group button. A new window will appear on the right-hand side. ...

Conferencing with multiple people is easy in MobeX Web. You can even invite external participants to join. Clicking the Conference tab will open a new browser tab and take you to the Conference settings.   This will open a new webpage ...

Hardware can be purchased to enhance the operation of your MobeX software suite of applications. In a busy, open-plan office, it can be challenging to know if someone is available to talk, on a conference call, or simply listening to music with their headse...

You need to download the MobeX Click2Dial Chrome extension from the Google store to get it up and running. Please click on the link here https://chromewebstore.google.com/detail/mobex-click2dial/biindgchnmnggjbfibclcafabgkaebpa Or go...

The MobeX Click2Dial Chrome extension is installed as an additional service for your Chrome browser. It scans any page you are viewing to identify phone numbers that can be called and modifies the page to enable the click-to-dial function. Here is an ...

Microsoft single sign on or better known as Microsoft SSO can be found under Features, then People. Please Note: If you enable Microsoft SSO, MFA will be disabled for the user account on the portal.  Setting up as the End User As the end user, the...

The Documentation tab is located on the left-hand side of the screen. There are 3 sections containing various useful information about products and services. The User Guide tab contains all guides for the Portal Feature Guide, the Mobex suite of product...

User Guides can be found under documentation on the left-hand side of the portal.   Each of the items above is a clickable link that will take you to the user guide of your choice.   Because this is an online user guide, specifically the portal s...

To get started, you need access to a Microsoft Teams account. You will also need a MobeX UC account to use the desktop application. This requires a MobeX licence from your service provider. Once you have your licence, you will also need to gain access to the ...

Before you can use MobeX 4Teams on your Mobile device or Desktop, you first need to install the correct applications.  ​ For desktop users: Please install the MobeX UC desktop application and Microsoft Teams.   ​Please note that specific firewall rules are n...

How to find MobeX 4Teams Open Microsoft Teams and go to the App marketplace. Search in the marketplace for “MobeX” and you will find the MobeX 4Teams App.       Click on the Add button to install the app. Then, click Add ag...

Enter the number you wish to dial using the on-screen keypad or by typing it into the box above.    Then, press the green phone icon to start the call. You will then see the call 'in progress' appear on the screen. Mobex UC ...

When you receive an inbound call, MobeX UC will display this screen.   Press the green phone icon to answer the call, or the red icon to refuse it.   If you don't have the MobeX UC window open, a notification window will appear in the bottom-ri...

1. If you encounter the error message below when logging into MobeX 4Teams desktop, please verify that you are logged in correctly to your MobeX software and try again.   2. When logging into MobeX 4Teams on your mobile, if you get s...