Serviced Office Solutions
Designed to replace serviced office phone systems or for anyone who runs a franchise or multinational companies that require a better-connected system across multiple sites.
The Service Office Solution is the perfect replacement hosted solution for an office centre or service office environment where they would like the ability to remove their old antiquated hardware PBX in the office to a fully hosted flexible solution that offices the full suite of telephony & UC facilities in a serviced office but gives the extra flexibility for home workers or even customers that have outgrown the serviced office and moved on, allowing the service centre to retain the customers when they move on.
System Settings - Enabling Service Office Solution
Serviced Office Solutions - HQ
Main Serviced Office Solution account - SOS
Create a normal customer account for your Serviced Office Solution (SOS). ...
Reception Consoles
Now you have some customers with extensions under various Service Office Customers. You c...
MobeX as the Receptionist Console
Once you have created a MobeX account for the reception extension, you can start to see t...
Numbering for Diversion services
When programming the Service Office Customer divert numbers, be sure to enter the names f...
Customers within the Serviced Office Solution
Service Office Customers
It's now time to create your Service Office Customers. This can be done in the normal...
Service Office Customer - Adding a number
When adding the number for the Service Office Customer SOC account, you must include addi...
Using the Reception answering services
Create a feature code for each SOC account. This can be done by using the menu on the lef...
Adding a Telephone Extension for Service Office Customers
When adding a telephone extension, it is helpful to others to see who is calling them, an...
Hunt Groups using the diversion number on busy no answer.
As an example of how the routing will flow, here is a simple hunt group. Set the hunt g...