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References

Listed below is all the known content in the system that links to this item.

Feature Codes

Portal Feature Guide Features

Feature Codes can be found under Features - Feature Codes. Feature Codes work similarly to Numbe...

Times and Dates

Portal Feature Guide Features

Time and date routes can be found on Features—Times and Dates. This can automate some system chan...

Disaster Recovery

Portal Feature Guide Features Advanced

This can be found under Features Advanced - Disaster Recovery. This is an important feature as i...

Pattern Menus

Portal Feature Guide Features Advanced

Found under Features Advanced Pattern Menus, customers can dial through the system using this ser...

Queues

Portal Feature Guide Features

Queues are a great way to control high volumes of calls around an office where' agents' are avail...

Numbers - Advanced Settings

Portal Feature Guide Features

Setting up public telephone numbers so that anyone worldwide can contact you is a perfect way to ...

Route Calls To - Default Destinations Options (including dial features)

Portal Feature Guide Features

Whenever you see the ‘Route calls to’ or Destinations in IVRs, please note that there are always ...

Sounds

Portal Feature Guide Features Advanced

Sounds can be found under Features Advanced - Sounds. Sounds is a great way to upload WAV sound ...

People - system users

Portal Feature Guide Features

This section can be found under Features—People. Here, you can add people who can log in to the s...

Extensions - Advanced Settings

Portal Feature Guide Features

Extensions or Telephone Accounts are a key part of the hosted telephone network. This section all...