Skip to main content

Sounds

Sounds can be found under Features Advanced - Sounds.

Sounds is a great way to upload WAV sound files, so they are easily accessible when creating IVRs, Hunt Groups, Numbers, Mailboxes, or anything else that may require an uploaded greeting or message. It is very simple to use.

 

image.png

 

Sound settings

Name

Give the file a name sothat it’smakes its contents easy to understand its contents.understand.

Description

Add more details here if need be.

*.wav file to upload

Choose the file button.

This will allow you to search for music on your device and upload it to the system. (keepKeep in mind it needs to be in the format of 16 Bit, Mono, 8kHz) 

Create your own audio file.
This option will takedirect you to the TTS serviceservice, sowhere you can producecreate your voice recording file.

 

image.png

Once you have the recordings uploaded, you can select them in any section requiring a sound file.

 

 

image.pngimage.png

 

Create yourwith own audio file.Text-to-Speech

This option will takedirect you to the TTS serviceservice, soallowing you canto producecreate your own voice recording file.

image.png

 Call to Record
Dialling out to a Telephone extension or external number to record a greeting is possible. This is a great way to set up a system first with some temporary messages so you can get a feel for how the service you are creating works.

image.png

Once you have saved the greeting, the recording will be given a generic date and time file number. You can then click on the recording and change this to something that makes more sense.

On the main page of the sound files you can click in to each sound file to edit the name, upload a new sound or create a new sound using the TTS system.

 

You can also click on the Download but to save the announcement to your device.

 

You can also use the play button image.png to play the sound file directly from your PC.

image.png




Back to top