Feature Guide
Access the portal
To access the portal, visit https://portal.whatex.app/login
Main Chat Screen
Main Chat Screen | Essential Tools These are the inboxes that you and your...
Personal Settings | Profile
Click on the settings icon in the top right of the screen to access setting...
Personal Settings | Notifications
Click on "Notifications" in the menu to access your notification settings. ...
Natural Chat
Bypasses WhatsApp’s 24 hour restrictions When you see this message (Type...
Contacts | Essential Tools
Click on the Contacts icon in the menu to access your contacts list Search f...
Template Messages | Essential Tools
Click on the Broadcast icon in the menu to accessyour templates ...
Share your WhatsApp URL
1. Click the WhatsApp icon in the top right to view your inbox URL. 2. ...
Main Admin Settings
Only users with Admin permissions can access the following 1. Add/Remove users & team...
Template Manager (Admins)
Only users with Admin permissions can access the following 1. Click on broadcast on t...
Uploading Bulk Contacts (Admins)
1. Start your bulk upload here 2. Header rows must be exactly like...
Bots & Automations (Admins)
1. Access automations here 2. Customise default as well as spec...
Analytics
Use analytics to get a data-driven insight to give awareness of your WhateX conversations.