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Once you have created a MobeX account for the reception extension, you can start to see the benefits.
Set up your MobeX extension using this guide.
Understand more about MobeX Web or MobeX UC using these links.
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Reception can then see the status of the SOC accounts.
See if aan Telephoneextension is:-
● On Do Not Disturb (DND)
● Making an outbound call
● Making an inbound call
● Making an internal call
● On a video call
● Or logged out of a Queue with Status
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Custom Boards can be created inwithin MobeX to group customers'user extensions.
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You can also use the search facility to locate extensiona users. |
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When an incoming call overflows to the pilot number.number, Thethe receptionist will be able to see whichboth the caller’s number is calling and whichthe company they are calling for, as the caller name option in numbers will be displayed.
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You can also seeview all the details inof the destination youbefore want to transfertransferring the call to,call, making it easier to divert to extensionsthe correct extension or mobile numbers.number.
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