MobeX as the Receptionist Console
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Once you have created a MobeX account for the reception extension, you can start to see the benefits.
Set up your MobeX extension using this guide.
Understand more about MobeX Web or MobeX UC using these links. |
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Reception can then see the status of the SOC accounts. See if a Telephone is:- ● On Do Not Disturb (DND) ● Making an outbound call ● Making an inbound call ● Making an internal call ● Or logged out of a Queue with Status |
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Custom Boards can be created in MobeX to group customers' extensions.
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You can also use the search facility to locate extension users. |
| When an incoming call overflows to the pilot number. The receptionist will be able to see which number is calling and which company they are calling for, as the caller name option in numbers will be displayed. |
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You can also see all the details in the destination you want to transfer the call to, making it easier to divert to extensions or mobile numbers. |
