Make a call via the portal
To do this, go to Actions > Make a call. Then complete the below fields and press ‘Call.’
You can link 2 calls together via the portal. This could be useful if someone wanted to link 2 external calls together or asked for a call to be connected to their telephone handset.
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Make first call to: You can select a Telephone or Number. The box below will change to what you have selected.
When answered, forward to: this is the number you want the call to ring after they above have answered. This could be another extension or an external number. Callerid on first call: This will be the number displayed to the first extension or external number called. Request extension to auto-answer: if calling an extension number first, this will attempt to make the device go 'off hook' so that the second call can be made automatically because the first has been answered. |
