Make a call via the portal

To do this, go to Actions > Make a call. Then complete the below fields and press ‘Call.’

You can link 2 calls together via the portal. This could be useful if someone wanted to link 2 external calls together or asked for a call to be connected to their telephone handset.

Make first call to: You can select a Telephone or Number. The box below will change to what you have selected.   When answered, forward to:  this is the number you want the call to ring after they above have answered. This could be another extension or an external number.