Conferences - (Voice)

Conferences can be found under Features - Conferences.

Conferencing is integrated into the system and is beneficial if you require many people to join a voice conference. To set this up, go to Conferences and select ‘New’. Choose a conference code or leave the default one. It needs to be unique onin ourthe system. Create an administrator pinPIN (the administrator can talk, listen & lock the conference), a talk pinPIN (talk & listen) & thea listen pinPIN (listen only). At the bottom of the page, you can add the numbers and emails of people who will receive notifications when the conference starts. To access the conference room, allocate a phone Numbernumber to this or create a Feature Code pointing to the conference room if you wish to dial it internally.

Conference Settings

Conference code
This is automatically allocatedallocated, but you couldcan change it if you wish. TheYou only time you need to use this conference code is ifwhen you enter the conference menu and are asked to enter the conference room Number.number. ThisYou can bebypass bypassedthis by simply asking for the pin instead.

Description
IfYou can do so here if you need to add more information about the conference you can add it here.conference.

Owner
If you set the owner here, depending on the owner'stheir access rights, they could then manage this conference when they log inlogin to the portal. This doesn’t affect the AdministratorAdministrator's being ableability to change settingssettings, too.either.

Administrator PIN
This is the main admin pin and should not be shared with other users joining the conference.

Talk PIN
This will allow the person logged in to the conference to talk and listen.

Listen PIN
This will only allow the caller to listen to the other attendees.

Maximum people inat the conference
This is set to unlimitedunlimited, but you need to remember that thisit will use up channelschannels. soPlease do not leave it to be aware of just leaving this to unlimited unless you have already placed a limit on the customer's rate plan or customer settings.

Ask callers to record nametheir names.
If set to Yes, when thea person enters the conference room, they will be asked to record their name.name, Thiswhich will be played out loud when they enter and leave the conference room.

Play music to callerscallers.
WhilstWhile the ‘talk’ users are waitingwait for the administrator to enter the room, if this is set to Yes, then the callers will hear hold music until the administrator has joined.

Callers are muted unless the administrator is present
As it states, if set to Yes, then all parties cannot speak to each other until the administrator has joined.joins.

Play tone when a new person joins
If set to Yes, aA tone will be played when someone joins the conference.conference if set to Yes.

Duration of conference
By default thisThis is set to permanent.permanent by default. If you want all parties to be terminated at a particular time, then you can set a limit fromof 10 to 240 minutes.

First conference starts
This is the time and date the conference was created by default. If you want the system to ring out to participants, then you can change this start datedate. andWhen itthe conference is live, the system will email the parties below parties in the notify list when the conference is live.list.

Repeats
If you want this to be a recurring conference, then you can select daily, weekly, 2 weekly,two, monthly or 2two monthly to repeat. The default is ‘does not repeat’.

Total number of conferences
This is the total number of times this conference room can be used when choosing an option in the repeat setting.

Caller ID for notification calls
This will be the display number the conference participants will see when they are being called to join the conference.

Show in Reception Console
This will allow the conference to be seen in the Reception Console that is under the option at the top of the systems menu.

Under thisThis section allows you canto loadupload the details of the people you want to be notified toabout joinjoining the conference.

Other Options for this Conference

Make copy
This will create a new conference offrom the current conferenceone you are in. It will copy all the settingssettings, like for like.

Notes
This is a freeaccessible text area to allowallows you to make notes about the conference.

Creating a Permanent Conference

You don’t need to notify people about a conference. You could haveset up a permanent one set up thatwhere you can point a Number tonumber and simply ask people to enter it by dialling the Numberit and entering the conference PIN. It’s worth remembering that if you set a Feature Code or External Number,Number, thereyou arehave a few options you can choose from.options.

Under the default destination, you can choose one of the following;

Conference login. If you use this optionoption, you will need tomust know and enter the conference room number, plus the PIN.
Conference, ask for pin.a ThisPIN. You will require youneed to point the Number to the correct conference room, but you only need the PIN.
Conference, administrator. ThisSince this will allow direct entry into the conference room as the administrator soadministrator, I would only use an internal Feature Code.Code.
Conference, talk. ThisSince this will allow direct entry into the conference room as a talktalking user souser, I would only use an internal Feature Code.Code.
Conference, listen. This will allow direct entry into the conference room as a listening useruser, so I would only use an internal Featurefeature Codecode unless you wereare happy for people to dial in and listen.