You can jump straight into a chat from the main presence screen by right-clicking on the user's avatar. Then press the chat icon, which opens a pop-up chat window. |

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Or by clicking the user's avatar and then clicking the chat icon by the side of the extension number. |
The smaller pop-up window appears at the bottom of the presence screen. You can chat and message here as normal or press the expand icon to go to the main chat messaging page.

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Clicking the Chat Icon on the left-hand side will bring you to the chat messaging page. |
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