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Call Back When Free

If a team member is on the phone, the handset icon by the side of their picture indicates they are on a call.

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Pressing their avatar presence key will bring up more information about your co-worker.
You can create a call-back alert by selecting the call-back option within the screen.

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This will monitor your co-workers' telephone extensions and, when they come off the call, send you an alert informing you that they are free to call them now.
Confirmation to show this is now enabled.

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When your team co-worker becomes free, a notification sound will alert you with a pop-up message

You can also see the notifications in the notifications window, using the icon bell on the left-hand side of the Touch 

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By pressing the blue telephone icon, this will call back your co-worker

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