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Set-Up Instructions for the Perfect Solution

Portal enablement
There are a few steps the hosted provider must implement to ensure the Service Office Solution (SOS) functions as expected. Part of this is the branding of the solution, the billing facilities and the parent/child relationship with the service office customers (SOC) to enable a smooth running of the system and User Presence Screen between the SOC and the SOS.


 

 

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Branding

We're excited to get started and begin customising your services. 

For us to complete the branding for the SOS account, please take the following actions:

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Logo 

Please send us your logo in vector format (.ai/.eps). We do not accept .png or .jpeg files due to the inability to edit them.
 

Font 

The hosted telephony portal uses the Verdana font. If you would like to use a different font (e.g., to match your website), please let us know the font name.

Serviced Office Solution SOS

 

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Domain/Subdomain 

Set up a domain/subdomain for your login. Once set up, please advise your domain name.


The following will give you some guidance.
Domain Configuration

We recommend naming the subdomain “hosted” or “login”, although you may choose any name you prefer, followed by your domain name. For example: hosted.call43.co.uk.


Please configure an A record in your DNS settings to point to 194.50.56.37 and inform us once this has been completed.

 

Cloudflare

Namesco
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