Skip to main content

Set-Up Instructions for the Perfect Solution

Portal enablement
There are a few steps the hosted provider must implement to ensure the Service Office Solution (SOS) functions as expected. Part of this is the branding of the solution, the billing facilities and the parent/child relationship with the service office customers (SOC) to enable a smooth running of the system and User Presence Screen between the SOC and the SOS.


 

 

image.png

Branding

We're excited to get started and begin customising your services. 

For us to complete the branding for the SOS account, please take the following actions:

image.png

Logo 

Please send us your logo in a vector format (.ai / .eps). We do not accept .png or .jpeg due to the inability to edit these files.

Font 

The hosted telephony portal uses the Verdana font. If you would like to use a different font (e.g., to match your website), please let us know the font name.

Serviced Office Solution SOS

image.png

Domain/Subdomain 

Set up a domain/subdomain for your login. Please find further information for the domain config attached. Once set up, please advise your domain name.