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Transferring a call

When you have a call in progress, additional buttons will appear on the screen.

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Pressing the More key will show more options for the call.
The two options that will appear are Dialpad (used for sending DTMF tones) and the Transfer key.

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Pressing the Transfer key will reveal a new transfer screen. 
Enter the number you wish to transfer the call to, and then select one of the two transfer options.

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Press the Blind transfer key. The call will be automatically transferred to the destination number.

 

The destination number will receive the call as if it were a new call coming into that extension.

If you want to announce to the third party who the caller is before transferring the call. Then the Attended transfer should be the preferred option.

 

This choice is a great way to moveroute calls aroundthroughout the system and letkeep everyone knowinformed about calls that are being transferred.

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