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What's new in our version updates

V4.8.2
    🔧 Structure improvements.
    🖥️ Screen sharing in conferences is now more stable.
    🎙️ Audio/video media device selection enhancement. V4.8.1
      ☁️ Improved call name resolution + fixed non-cloud name resolution on transfer
      ↪️ New BLF FWD (forwarding) indication
      🔗 Fixed bug on protocol handler (macOS) V4.8.0
        🔐 Added Single Sign-On (SSO) login option.
        🪟 Fixed the after-call window restore prompt.
        📞 Improved desk device dialling number format handler. V4.7.17
          ✨ Login UI enhancement 📞 Call history feels lighter and more responsive 🎥 Video conference connects more reliably V4.7.16
            🛠️ Extended context menu for copy and paste actions in web view contexts (Payments + HaloPSA integration).
            🐞 Fixed the log catching to ensure error tracking works correctly.
            🎙️ Added clearer and more consistent tooltips for advanced microphone settings.
            🖼️ Updated the app and tray icons, and fixed the tray indicator shown during active calls. V4.7.15
              🎙️ Added enhanced noise suppression for phone calls cleaner audio.
              🖥️ The tray icon now blinks while a call is active, making it easier to notice ongoing calls.
              🐞 Fixed external devices selection on a conference call V4.7.14
              • 🧰 New on-call tray icon with a quick hang-up option from the system tray.
              • 🪟 Improved window focus handling for smoother app behaviour.
              • ✅ After-call restore prompt + new settings to control what happens when a call ends.
              • 💳 Fixed Payments visibility in the sidebar menu.
              • 📞 Improved conference status connectivity.
              • 🔍 Added Zoom shortcut blocking and reset to avoid key conflicts.
              • 🍎 MacOSmacOS fixfix: opening the app from taskthe bartaskbar when the app is in the tray
              • 🧙🏼‍♂️ Minor improvement to wizard installer dialogdialogue image
              • 💬 Latest chat improvements and fixes,fixes; check changes in the specific channel
              V4.7.13
              • 💳 New Payments feature: You can now access the Payments page and manage it from Settings.
              • ⚙️ Settings: Layout rework with categories to enhance user experience
              • ☎️ Call fix: Ending a call is more reliable (prevents a rare double-end issue).
              • 🔐 Login stability: Fixes to avoid some login errors.
              • 🧰 General maintenance: Dependency updates for better stability.
              • 💬 Chat enhancements and bug fixes.
              V4.7.12
              • 🛠️Transfers: fixes active-session transitions when the session isn’t part of an attended transfer
              V4.7.11
              • 🛠️ Login: Hotfix for one‑time token validation edge cases
              V4.7.10
              • 👤 Contacts: names show up more reliably and load faster
              • 🎥 Video calls: see the caller’s name (when available), not just the number
              • 📞 Calls: clearer message when a call was answered on another device
              • 🔎 Search: shows the total number of matching contacts
              • 🛠️ Reliability: behind-the-scenes improvements for better compatibility and troubleshooting
              V4.7.9
              •  🎫More HaloPSA: smoother performance and more reliable screen rendering (fixes throttling + routing edge cases)
              V4.7.8
              • 🎫 HaloPSA: smoother performance and more reliable screen rendering (fixes throttling + routing edge cases)
              V4.7.7
              • 👤 Contacts: names show up more reliably and load faster
              • 🎥 Video calls: see the caller’s name (when available), not just the number
              • 📞 Calls: clearer message when a call was answered on another device
              • 🔎 Search: shows the total number of matching contacts
              • 🛠️ Reliability: behind-the-scenes improvements for better compatibility and troubleshooting
              V4.7.6
              • 📇 Easier Contact Browsing: Scroll through your cloud phonebook — contacts load automatically as you go.
              • 🎤 Live Microphone Monitor: See microphone activity in real time with silence detection.
              • 🔊 Echo Test: Quickly check your speakers and microphone from Audio Settings.
              • ☎️ Correct Caller ID on Transfers: Attended transfers now display the original caller’s number correctly.
              • 🎫 HaloPSA Integration: If your organisation uses HaloPSA, answering a call can create or attach a support ticket.
              V4.7.5
              • 🧰 Improved Installer Experience: Updated the Windows installer with better branding and a clearer setup flow.
              • 🎧 More Reliable Devices: Improved how audio and video devices are selected for more consistent call setup. 
              • 🧑‍💼 Better Teams Plugin Experience: Adjustments to keep features consistent when running in lightweight plugin mode.
              • 📇 Phonebook Updates: Using a new API to enable pagination in a future release
              • ✨ Polish & Stability: Small UI text/branding fixes, plus behind-the-scenes updates for smoother releases.
              V4.7.4


              This release focuses on improving system integration and overall reliability:

              • 🔔 Notifications: We've updated notification permissions on macOS.
              • 🖥️ Window Management: Your app window now restores to its previous state automatically after you finish your calls.
              • 📞 Call Handling: We've improved how call waiting interacts, ensuring incoming calls are handled correctly when you're already on the line and fixfixing attended transfer calls when call waiting is disabled.
              • 🎨 Visual: Fixed feature code icons and conference icons on dark mode.
              • 🛠️ Under the Hood: Implemented new policy checks for autostart and updates (MSI Windows), plus various stability fixes and dependency updates.
              V4.7.3
              • 🎨 Enhanced Theming: We've improved how themes are handled across the app for a more consistent, polished visual experience.
              • 📹 Better Video Calls: We've improved the stability of video calls, ensuring smoother connections and handling errors more gracefully.
              • 🧩 Teams Plugin Mode: Introducing a new lightweight "Plugin Mode" for seamless integration with Teams.
              • ❓ Help Centre: Added a new help button in Settings to quickly access the user guide.
              • 🖥️ System Tray: Improved the system tray icon behaviour—now easier to use with a single click.
              V4.7.2
              • 💬 Chat Improvements: Added mentions and replies to make conversations clearer and more engaging.
              • 🖼️ Media Upgrade: Images are now fully embedded in messages, eliminating the need for downloads.
              • 👥 Group Experience: All users can now add new members, and recent groups are shown directly in the Groups tab.
              • ✨ UI Enhancements: Ensured all names are clearly visible in both light and dark modes.
              V4.7.1
              • ⚡ Enhanced Speed Dial: Upgraded speed dials with a new filter toggle, plus added support for images to help you find cards faster.
              • 🤝 Teams Integration fix: Extension number is visible in the top bar and minor fixes for redial feature (not available immediately,immediately; this needs a separate deploy to the Teams webpage)
              • 📞 Call Display: Outgoing calls now show contact names more consistently and atin the redial feature (including voicemail).
              • 🐞 Bug fix: Disabled context menu when in transfer ui to focus on the drag to transfer or manual dialling 
              V4.7.0
              •  🔄 Redial: Easily call back recent numbers with our new redial feature.
              • 📧 Direct Voicemail: You can now leave a voicemail directly from the BLF detail screen.
              • 🏷️ Beta Program: Added betterImproved visibility forof beta program details in the version information.
              •  Improvements & Fixes 📞 SipSIP Connectivity: Enhanced how the app handles reconnections.
              • 🧹 Voicemail List: Your voicemail list now refreshes instantly after you finish listening to a message.
              • 🔢 Smart Number Handling: Improved how phone numbers are recognised using the protocol.
              • 📛 Polished Experience: Minor updates to product visual styles.
              V4.6.0
              • 🪟 enabled conference with dedicated window
              • ☁️ Add and edit contacts in your cloud phone book
              • 🔢⌫ Dialer backspace works better across devices — long‑press clears all digits
              • 🖥️ Quick desk device toggle in the top bar, plus clearer missed‑call tooltips
              • 🚀 Smoother, more reliable experience thanks to behind‑the‑scenes improvements
              • 🛡️🧹 On Windows, installs add the right firewall permission automatically and clean up on uninstall
              V4.5.2
              • 🪟 Default window behavior on answer is now enabled for quicker call handling
              • 🎨 Theme sync: Electron title bar overlay now matches your app theme
              • 🧩 Assets path fixed, app notification icon
              • ✍️ More UI text standardized spellings throughout 
              V4.5.1
              • 🪟 Choose window behavior on answer: keep closed, bring to front, or maximise
              • 🎯 Improved main window focus/visibility for a smoother call experience
              • 📣 Incoming call notifications show correct icon
              • 🅿️ Parked calls refresh faster while viewing screen for near real‑time updates ( outside 10s updates when feature available )
              • 🗂️ Parked calls layout redesigned to a responsive grid for easier scanning ( 2 columns )
              • 🖥️ Screen sharing now includes an interactive picker to choose a screen/window ( if not available in OS natively ) Not same as the Google Chrome selector, but similar
              • ☎️ Outgoing calls using Desk Device display the correct caller ID to recipients
              • ✍️ Consistent UI wording spelling and tooltips (including “Maximise”)
              V4.5.0
              • 🤝 Group Hold & Parked Calls: Park calls in shared slots and retrieve them later.
              • 🔄 Hot Swap: Instantly move a live call to your local extension.
              • 🎥 BLF Video: See video call status right on BLF cards.
              • 🪟 Windows Links: Click tel: and callto: links to launch the app.
              • 🏢 MSI Installer: Easier enterprise installs with signing.
              V4.4.3
              • The app can maximize the window when you answer a call via protocol / notification (turn this on in Settings).
              • Fix screen sharing system permission handling.
              • Fix audio select overflowing modal on a small window.
              • The setting name now says “Presence full name” for clarity.
              • We use word “Dialpad” instead of “Keypad” consistently across the app.
              • The update banner shows cleaner information and avoids outdated status.
              • Behind-the-scenes cleanup of service addresses and environment settings for reliability (Shared setting like custom boards and busylight preferences).
              V4.4.2
              •   Unregistered extensions now have a clear visual state for easier identification.
              UC Desktop specifics
              •   Autostart option: start the app automatically when the device boots.
              •   Desk device + auto-answer: configure desk device behavior and enable auto-answer.
              •   Context menus: added right-click menus for text fields and inputs (copy and paste).
              •   Platform registration: fixed desktop app platform registering.
              •   Windows installer: updated icon and install GIF for a cleaner experience.
              • General
               
                - Minor spelling corrections across the app.