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What's new in our version updates

V4.8.2
  • ๐Ÿ”ง Structure improvements.
  • ๐Ÿ–ฅ๏ธ Screen sharing in conferences is now more stable.
  • ๐ŸŽ™๏ธ Audio/video media device selection enhancement.
V4.8.1
  • โ˜๏ธ Improved call name resolution + fixed non-cloud name resolution on transfer
  • โ†ช๏ธ New BLF FWD (forwarding) indication
  • ๐Ÿ”— Fixed bug on protocol handler (macOS)
V4.8.0
  • ๐Ÿ” Added Single Sign-On (SSO) login option.
  • ๐ŸชŸ Fixed the after-call window restore prompt.
  • ๐Ÿ“ž Improved desk device dialling number format handler.
V4.7.17
  • โœจ Login UI enhancement
  • ๐Ÿ“ž Call history feels lighter and more responsive
  • ๐ŸŽฅ Video conference connects more reliably
V4.7.16
  • ๐Ÿ› ๏ธ Extended context menu for copy and paste actions in web view contexts (Payments + HaloPSA integration).
  • ๐Ÿž Fixed the log catching to ensure error tracking works correctly.
  • ๐ŸŽ™๏ธ Added clearer and more consistent tooltips for advanced microphone settings.
  • ๐Ÿ–ผ๏ธ Updated the app and tray icons, and fixed the tray indicator shown during active calls.
V4.7.15
  • ๐ŸŽ™๏ธ Added enhanced noise suppression for phone calls cleaner audio.
  • ๐Ÿ–ฅ๏ธ The tray icon now blinks while a call is active, making it easier to notice ongoing calls.
  • ๐Ÿž Fixed external devices selection on a conference call
V4.7.14
  • ๐Ÿงฐ New on-call tray icon with a quick hang-up option from the system tray.
  • ๐ŸชŸ Improved window focus handling for smoother app behaviour.
  • โœ… After-call restore prompt + new settings to control what happens when a call ends.
  • ๐Ÿ’ณ Fixed Payments visibility in the sidebar menu.
  • ๐Ÿ“ž Improved conference status connectivity.
  • ๐Ÿ” Added Zoom shortcut blocking and reset to avoid key conflicts.
  • ๐ŸŽ MacOSmacOS fixfix: opening the app from taskthe bartaskbar when the app is in the tray
  • ๐Ÿง™๐Ÿผโ€โ™‚๏ธ Minor improvement to wizard installer dialogdialogue image
  • ๐Ÿ’ฌ Latest chat improvements and fixes,fixes; check changes in the specific channel
V4.7.13
  • ๐Ÿ’ณ New Payments feature: You can now access the Payments page and manage it from Settings.
  • โš™๏ธ Settings: Layout rework with categories to enhance user experience
  • โ˜Ž๏ธ Call fix: Ending a call is more reliable (prevents a rare double-end issue).
  • ๐Ÿ” Login stability: Fixes to avoid some login errors.
  • ๐Ÿงฐ General maintenance: Dependency updates for better stability.
  • ๐Ÿ’ฌ Chat enhancements and bug fixes.
V4.7.12
  • ๐Ÿ› ๏ธTransfers: fixes active-session transitions when the session isnโ€™t part of an attended transfer
V4.7.11
  • ๐Ÿ› ๏ธ Login: Hotfix for oneโ€‘time token validation edge cases
V4.7.10
  • ๐Ÿ‘ค Contacts: names show up more reliably and load faster
  • ๐ŸŽฅ Video calls: see the callerโ€™s name (when available), not just the number
  • ๐Ÿ“ž Calls: clearer message when a call was answered on another device
  • ๐Ÿ”Ž Search: shows the total number of matching contacts
  • ๐Ÿ› ๏ธ Reliability: behind-the-scenes improvements for better compatibility and troubleshooting
V4.7.9
  •  ๐ŸŽซMore HaloPSA: smoother performance and more reliable screen rendering (fixes throttling + routing edge cases)
V4.7.8
  • ๐ŸŽซ HaloPSA: smoother performance and more reliable screen rendering (fixes throttling + routing edge cases)
V4.7.7
  • ๐Ÿ‘ค Contacts: names show up more reliably and load faster
  • ๐ŸŽฅ Video calls: see the callerโ€™s name (when available), not just the number
  • ๐Ÿ“ž Calls: clearer message when a call was answered on another device
  • ๐Ÿ”Ž Search: shows the total number of matching contacts
  • ๐Ÿ› ๏ธ Reliability: behind-the-scenes improvements for better compatibility and troubleshooting
V4.7.6
  • ๐Ÿ“‡ Easier Contact Browsing: Scroll through your cloud phonebook โ€” contacts load automatically as you go.
  • ๐ŸŽค Live Microphone Monitor: See microphone activity in real time with silence detection.
  • ๐Ÿ”Š Echo Test: Quickly check your speakers and microphone from Audio Settings.
  • โ˜Ž๏ธ Correct Caller ID on Transfers: Attended transfers now display the original callerโ€™s number correctly.
  • ๐ŸŽซ HaloPSA Integration: If your organisation uses HaloPSA, answering a call can create or attach a support ticket.
V4.7.5
  • ๐Ÿงฐ Improved Installer Experience: Updated the Windows installer with better branding and a clearer setup flow.
  • ๐ŸŽง More Reliable Devices: Improved how audio and video devices are selected for more consistent call setup. 
  • ๐Ÿง‘โ€๐Ÿ’ผ Better Teams Plugin Experience: Adjustments to keep features consistent when running in lightweight plugin mode.
  • ๐Ÿ“‡ Phonebook Updates: Using a new API to enable pagination in a future release
  • โœจ Polish & Stability: Small UI text/branding fixes, plus behind-the-scenes updates for smoother releases.
V4.7.4


This release focuses on improving system integration and overall reliability:

  • ๐Ÿ”” Notifications: We've updated notification permissions on macOS.
  • ๐Ÿ–ฅ๏ธ Window Management: Your app window now restores to its previous state automatically after you finish your calls.
  • ๐Ÿ“ž Call Handling: We've improved how call waiting interacts, ensuring incoming calls are handled correctly when you're already on the line and fixfixing attended transfer calls when call waiting is disabled.
  • ๐ŸŽจ Visual: Fixed feature code icons and conference icons on dark mode.
  • ๐Ÿ› ๏ธ Under the Hood: Implemented new policy checks for autostart and updates (MSI Windows), plus various stability fixes and dependency updates.
V4.7.3
  • ๐ŸŽจ Enhanced Theming: We've improved how themes are handled across the app for a more consistent, polished visual experience.
  • ๐Ÿ“น Better Video Calls: We've improved the stability of video calls, ensuring smoother connections and handling errors more gracefully.
  • ๐Ÿงฉ Teams Plugin Mode: Introducing a new lightweight "Plugin Mode" for seamless integration with Teams.
  • โ“ Help Centre: Added a new help button in Settings to quickly access the user guide.
  • ๐Ÿ–ฅ๏ธ System Tray: Improved the system tray icon behaviourโ€”now easier to use with a single click.
V4.7.2
  • ๐Ÿ’ฌ Chat Improvements: Added mentions and replies to make conversations clearer and more engaging.
  • ๐Ÿ–ผ๏ธ Media Upgrade: Images are now fully embedded in messages, eliminating the need for downloads.
  • ๐Ÿ‘ฅ Group Experience: All users can now add new members, and recent groups are shown directly in the Groups tab.
  • โœจ UI Enhancements: Ensured all names are clearly visible in both light and dark modes.
V4.7.1
  • โšก Enhanced Speed Dial: Upgraded speed dials with a new filter toggle, plus added support for images to help you find cards faster.
  • ๐Ÿค Teams Integration fix: Extension number is visible in the top bar and minor fixes for redial feature (not available immediately,immediately; this needs a separate deploy to the Teams webpage)
  • ๐Ÿ“ž Call Display: Outgoing calls now show contact names more consistently and atin the redial feature (including voicemail).
  • ๐Ÿž Bug fix: Disabled context menu when in transfer ui to focus on the drag to transfer or manual dialling 
V4.7.0
  •  ๐Ÿ”„ Redial: Easily call back recent numbers with our new redial feature.
  • ๐Ÿ“ง Direct Voicemail: You can now leave a voicemail directly from the BLF detail screen.
  • ๐Ÿท๏ธ Beta Program: Added betterImproved visibility forof beta program details in the version information.
  •  Improvements & Fixes ๐Ÿ“ž SipSIP Connectivity: Enhanced how the app handles reconnections.
  • ๐Ÿงน Voicemail List: Your voicemail list now refreshes instantly after you finish listening to a message.
  • ๐Ÿ”ข Smart Number Handling: Improved how phone numbers are recognised using the protocol.
  • ๐Ÿ“› Polished Experience: Minor updates to product visual styles.
V4.6.0
  • ๐ŸชŸ enabled conference with dedicated window
  • โ˜๏ธ Add and edit contacts in your cloud phone book
  • ๐Ÿ”ขโŒซ Dialer backspace works better across devices โ€” longโ€‘press clears all digits
  • ๐Ÿ–ฅ๏ธ Quick desk device toggle in the top bar, plus clearer missedโ€‘call tooltips
  • ๐Ÿš€ Smoother, more reliable experience thanks to behindโ€‘theโ€‘scenes improvements
  • ๐Ÿ›ก๏ธ๐Ÿงน On Windows, installs add the right firewall permission automatically and clean up on uninstall
V4.5.2
  • ๐ŸชŸ Default window behavior on answer is now enabled for quicker call handling
  • ๐ŸŽจ Theme sync: Electron title bar overlay now matches your app theme
  • ๐Ÿงฉ Assets path fixed, app notification icon
  • โœ๏ธ More UI text standardized spellings throughout 
V4.5.1
  • ๐ŸชŸ Choose window behavior on answer: keep closed, bring to front, or maximise
  • ๐ŸŽฏ Improved main window focus/visibility for a smoother call experience
  • ๐Ÿ“ฃ Incoming call notifications show correct icon
  • ๐Ÿ…ฟ๏ธ Parked calls refresh faster while viewing screen for near realโ€‘time updates ( outside 10s updates when feature available )
  • ๐Ÿ—‚๏ธ Parked calls layout redesigned to a responsive grid for easier scanning ( 2 columns )
  • ๐Ÿ–ฅ๏ธ Screen sharing now includes an interactive picker to choose a screen/window ( if not available in OS natively ) Not same as the Google Chrome selector, but similar
  • โ˜Ž๏ธ Outgoing calls using Desk Device display the correct caller ID to recipients
  • โœ๏ธ Consistent UI wording spelling and tooltips (including โ€œMaximiseโ€)
V4.5.0
  • ๐Ÿค Group Hold & Parked Calls: Park calls in shared slots and retrieve them later.
  • ๐Ÿ”„ Hot Swap: Instantly move a live call to your local extension.
  • ๐ŸŽฅ BLF Video: See video call status right on BLF cards.
  • ๐ŸชŸ Windows Links: Click tel: and callto: links to launch the app.
  • ๐Ÿข MSI Installer: Easier enterprise installs with signing.
V4.4.3
  • The app can maximize the window when you answer a call via protocol / notification (turn this on in Settings).
  • Fix screen sharing system permission handling.
  • Fix audio select overflowing modal on a small window.
  • The setting name now says โ€œPresence full nameโ€ for clarity.
  • We use word โ€œDialpadโ€ instead of โ€œKeypadโ€ consistently across the app.
  • The update banner shows cleaner information and avoids outdated status.
  • Behind-the-scenes cleanup of service addresses and environment settings for reliability (Shared setting like custom boards and busylight preferences).
V4.4.2
  •   Unregistered extensions now have a clear visual state for easier identification.
UC Desktop specifics
  •   Autostart option: start the app automatically when the device boots.
  •   Desk device + auto-answer: configure desk device behavior and enable auto-answer.
  •   Context menus: added right-click menus for text fields and inputs (copy and paste).
  •   Platform registration: fixed desktop app platform registering.
  •   Windows installer: updated icon and install GIF for a cleaner experience.
  • General
 
  - Minor spelling corrections across the app.