What's new in our version updates
| V4.7.13 |
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| V4.7.12 |
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| V4.7.11 |
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| V4.7.10 |
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| V4.7.9 |
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| V4.7.8 |
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🎥 Video calls: see the caller’s name (when available), not just the number
📞 Calls: clearer message when a call was answered on another device
🔎 Search: shows the total number of matching contacts
🛠️ Reliability: behind-the-scenes improvements for better compatibility and troubleshooting V4.7.6
- 📇 Easier Contact Browsing: Scroll through your cloud phonebook — contacts load automatically as you go.
- 🎤 Live Microphone Monitor: See microphone activity in real time with silence detection.
- 🔊 Echo Test: Quickly check your speakers and microphone from Audio Settings.
- ☎️ Correct Caller ID on Transfers: Attended transfers now display the original caller’s number correctly.
- 🎫 HaloPSA Integration: If your organisation uses HaloPSA, answering a call can create or attach a support ticket.
- 🧰 Improved Installer Experience: Updated the Windows installer with better branding and a clearer setup flow.
- 🎧 More Reliable Devices: Improved how audio and video devices are selected for more consistent call setup.
- 🧑💼 Better Teams Plugin Experience: Adjustments to keep features consistent when running in lightweight plugin mode.
- 📇 Phonebook Updates: Using new API to enable pagination in a future release
- ✨ Polish & Stability: Small UI text/branding fixes, plus behind-the-scenes updates for smoother releases.
This release focuses on improving system integration and overall reliability:
- 🔔 Notifications: We've updated notification permissions on macOS.
- 🖥️ Window Management: Your app window now restores to its previous state automatically after you finish your calls.
- 📞 Call Handling: We've improved how call waiting interacts, ensuring incoming calls are handled correctly when you're already on the line and fix attended transfer calls when call waiting is disabled.
- 🎨 Visual: Fixed feature code icons and conference icons on dark mode.
- 🛠️ Under the Hood: Implemented new policy checks for autostart and updates (MSI Windows), plus various stability fixes and dependency updates.
- 🎨 Enhanced Theming: We've improved how themes are handled across the app for a more consistent, polished visual experience.
- 📹 Better Video Calls: We've improved the stability of video calls, ensuring smoother connections and handling errors more gracefully.
- 🧩 Teams Plugin Mode: Introducing a new lightweight "Plugin Mode" for seamless integration with Teams.
- ❓ Help Centre: Added a new help button in Settings to quickly access the user guide.
- 🖥️ System Tray: Improved the system tray icon behaviour—now easier to use with a single click.
- 💬 Chat Improvements: Added mentions and replies to make conversations clearer and more engaging.
- 🖼️ Media Upgrade: Images are now fully embedded in messages, eliminating downloads.
- 👥 Group Experience: All users can now add new members, and recent groups are shown directly in the Groups tab.
- ✨ UI Enhancements: Ensured all names are clearly visible in both light and dark modes.
- ⚡ Enhanced Speed Dial: Upgraded speed dials with a new filter toggle, plus added support for images to help you find cards faster.
- 🤝 Teams Integration fix: Extension number is visible in the top bar and minor fixes for redial feature (not available immediately, this needs a separate deploy to the Teams webpage)
- 📞 Call Display: Outgoing calls now show contact names more consistently and at the redial feature (including voicemail).
- 🐞 Bug fix: Disabled context menu when in transfer ui to focus on the drag to transfer or manual dialling
- 🔄 Redial: Easily call back recent numbers with our new redial feature.
- 📧 Direct Voicemail: You can now leave a voicemail directly from the BLF detail screen.
- 🏷️ Beta Program: Added better visibility for beta program details in the version information.
- Improvements & Fixes 📞 Sip Connectivity: Enhanced how the app handles reconnections.
- 🧹 Voicemail List: Your voicemail list now refreshes instantly after you finish listening to a message.
- 🔢 Smart Number Handling: Improved how phone numbers are recognised using the protocol.
- 📛 Polished Experience: Minor updates to product visual styles.
- 🪟 enabled conference with dedicated window
- ☁️ Add and edit contacts in your cloud phone book
- 🔢⌫ Dialer backspace works better across devices — long‑press clears all digits
- 🖥️ Quick desk device toggle in the top bar, plus clearer missed‑call tooltips
- 🚀 Smoother, more reliable experience thanks to behind‑the‑scenes improvements
- 🛡️🧹 On Windows, installs add the right firewall permission automatically and clean up on uninstall
- 🪟 Default window behavior on answer is now enabled for quicker call handling
- 🎨 Theme sync: Electron title bar overlay now matches your app theme
- 🧩 Assets path fixed, app notification icon
- ✍️ More UI text standardized spellings throughout
- 🪟 Choose window behavior on answer: keep closed, bring to front, or maximise
- 🎯 Improved main window focus/visibility for a smoother call experience
- 📣 Incoming call notifications show correct icon
- 🅿️ Parked calls refresh faster while viewing screen for near real‑time updates ( outside 10s updates when feature available )
- 🗂️ Parked calls layout redesigned to a responsive grid for easier scanning ( 2 columns )
- 🖥️ Screen sharing now includes an interactive picker to choose a screen/window ( if not available in OS natively ) Not same as the Google Chrome selector, but similar
- ☎️ Outgoing calls using Desk Device display the correct caller ID to recipients
- ✍️ Consistent UI wording spelling and tooltips (including “Maximise”)
- 🤝 Group Hold & Parked Calls: Park calls in shared slots and retrieve them later.
- 🔄 Hot Swap: Instantly move a live call to your local extension.
- 🎥 BLF Video: See video call status right on BLF cards.
- 🪟 Windows Links: Click tel: and callto: links to launch the app.
- 🏢 MSI Installer: Easier enterprise installs with signing.
- The app can maximize the window when you answer a call via protocol / notification (turn this on in Settings).
- Fix screen sharing system permission handling.
- Fix audio select overflowing modal on a small window.
- The setting name now says “Presence full name” for clarity.
- We use word “Dialpad” instead of “Keypad” consistently across the app.
- The update banner shows cleaner information and avoids outdated status.
- Behind-the-scenes cleanup of service addresses and environment settings for reliability (Shared setting like custom boards and busylight preferences).
- Unregistered extensions now have a clear visual state for easier identification.
- Autostart option: start the app automatically when the device boots.
- Desk device + auto-answer: configure desk device behavior and enable auto-answer.
- Context menus: added right-click menus for text fields and inputs (copy and paste).
- Platform registration: fixed desktop app platform registering.
- Windows installer: updated icon and install GIF for a cleaner experience.
- General
- Minor spelling corrections across the app.