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Making a call

There are many ways to make a call. Below are some examples and methods.

Starting a call

Using the blue handset button at the bottom of the screen 

 

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You can navigate to the dial screen.

 

Using the keypad, you can enter an external or internal telephone number.

 

Sometimes, you may see the call key greyed out.

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This means there is no connection to our voice servers. Please check your internet connection and try again.

 

Once you have a solid green handset key, you can now make calls.

 

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If you have made any mistakes when entering your number, you can delete the number by using the X arrow key.

 

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 If you have incorrectly entered a number in the middle of the dial screen, you can click on the number to correct just that number.

 

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Use the X arrow to remove the number.

 

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Put the correct digit in and then press the tick at the end of the number to save the corrected number.

 

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In call options

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Whilst you are in a call, any buttons that are in a solid state can be used to perform different functions.

 

Pressing the Hold key will place the other party on hold.

 

image.png The hold button will then become a resume key.

 

image.png Pressing the resume will enable the holding call again.

 

You can also press the mute key to disable your microphone.

image.png Pressing it again will enable your microphone again.







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Press the top right X to return to the standard call control screen.

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Call screen Icons & meanings

Loudspeaker

 

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HangPressing the audio key will pop up an audio menu. Depending on the devices you have connected via Bluetooth, they will also appear here. 

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You can switch between various audio devices.

Mute/Unmute

Hold

Dialpad

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The

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call will automatically

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resume on the

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chosen

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Device Swop

Conference

Do Not Disturb




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device.